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Rollout

Rollout. Amy Duncan CDP. Kentucky. Worked closely with USDA Pioneer system took longer than current implementations Rolled out with new web-based version of clinic system Lessons Learned Pilot location close to State Office

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Rollout

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  1. Rollout Amy Duncan CDP

  2. Kentucky • Worked closely with USDA • Pioneer system took longer than current implementations • Rolled out with new web-based version of clinic system • Lessons Learned • Pilot location close to State Office • Make sure retailers are aware of the reality of the WIC EBT Implementation- it is really happening!

  3. West Virginia • Rollout 1- STORC (2013) • Rollout 2- Crossroads (2014) • Lessons Learned • Stay away from the Capitol while legislature is in session • Start close to State Office and move counter clockwise around the State • POS Equipment • Contract lead time • Open the boxes! • Work with neighbor States for UPC capture

  4. Florida • FAST to meet State mandate • MIS and EBT simultaneous rollout • Implemented the “must haves” first and added additional items later • Lessons Learned • All hands on deck: State staff, contractors with strong State leadership to manage the integrated work across stakeholders • Take the system “as is”

  5. Massachusetts • Just started pilot on 7/9- Yeah! • Lessons Learned: • Selected pilot in a region with few stores and clinics- geographically almost like an island to reduce transfer impacts • Start the interface specification process early and get the details hammered out

  6. General Lessons Learned • Kickoff Week • Relationship building • Cover all project areas • Management • Technical • Set expectations • Deliverable acceptance criteria • Shared vision of “what is happening next” for all project leaders • Communications tools • SharePoint or other file sharing locations

  7. Contact • www.wicdirectsystem.com • wicinfo@cdpehs.com • Amy Duncan • Amy.duncan@cdpehs.com • 716.531.9057

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