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Technology Enabled Care Services – Torbay

Technology Enabled Care Services – Torbay Presenters – Jayne Youdan – Service & Transformation Manager Martin Rose – Assistive Technology Support Manager. Context. In 20 years Torbay’s over 85 population is expected to double.

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Technology Enabled Care Services – Torbay

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  1. Technology Enabled Care Services – Torbay Presenters – Jayne Youdan – Service & Transformation Manager Martin Rose – Assistive Technology Support Manager

  2. Context • In 20 years Torbay’s over 85 population is expected to double. • In 10 years Torbay’s over 65 population it is expected to increase from 36,500 to 45,000 • Ratio of working age to dependent age 2019 Torbay 1.29 (England 1.65). In 10 years: Torbay 1.09 (England 1.48) • The caring population will also be ageing! • Technology - critical to the economic wellbeing of Torbay

  3. What is TECS in Torbay • Telecare – technology (low to complex needs) supports a person in their home & community, alerting call monitoring centre or family/friends if required. • Includes traditional (and more innovate) solutions e.g. pendant alarms and fire safety, GPS and sensors. • Provides alerts, reminders, remote monitoring and advice • Supports social care

  4. Who is TECS for?

  5. Supporting… Strokes Short/long-term illness Dementia Carers Anxiety or fear Elderly and infirm Sensory impairment Alzheimer’s The vulnerable Physical disabilities Parkinson’s disease Learning disability Returning home from hospital Heart disease Risk of trip or falls Epilepsy Mental health Social Isolation

  6. The Technology

  7. TECS examples

  8. Benefits of TECS • Choice and control - people decide how they want to receive care • Peace of mind for person and supports carers/family • personalised, predictive, proactive and preventive approaches - using remote monitoring to reduce the risk of hospital admissions, enable earlier discharges and support informal carers • Increased sense of dignity and independence • Efficiency savings– best use of the limited resource we have – transforming care to focus on complex patients

  9. Strategic intentions • Support workforce to develop skills and understanding in the potential of technology, • Change cultural norms so people expect technology to be part of their care. • Introduce technology early so that people are prepared for future innovative TECS in care and health. • Grow the self-funding market through strength based approach – delaying and reducing the need for people to access care • Grow the use of technology to reduce the upward incline of demand on carers and think more strategically about use of that time

  10. How can TECS support Torbay? • New provider – NRS • Speak to an OT for free advice • Online (Safe+Well) • Clinically led service, outcome based • Developing and designing service with review for improvements • Phased approach to training and culture change • NRS leading on engagement with voluntary sector, partner organisations, carers and service users

  11. Future Innovation/Opportunities • Next steps • TECS to predict and prevent falls • TECS and FLOW project to enable timely discharge & support reablement capacity • GPS and Dementia early diagnosis to remain active safely • Future developments • Telehealth • Telemedicine

  12. TECS Contacts TECS Customer Services Number 0300 100 0255 -Option 1: Head Office – Product Advice – OT Team - Direct Debits and Finance -Option 2: TECS Paignton and for Out of Hours Service Website Address www.nrstelecare.co.uk Service & Transformation Manager – Jayne Youdan 07720 084 793 TECS Occupational Therapist – Rosemary Whitton 07701 313 883

  13. Questions ?

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