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This article presents the findings of the third phase evaluation of the impact of personal budgets on individuals, their families, and staff. The results indicate improvements in control, quality of life, social engagement, dignity, and health for individuals using personal budgets. Family members also reported positive outcomes in terms of their involvement in planning, quality of life, and support received. Staff working closely with individuals noted increased control and choices, tailored supports, and improved planning capabilities.
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Do personal budgets make a difference? A quick tour of third phase evaluation results • In Control, stakeholders, local authorities and Lancaster University working together since 2004 • Over time, we’re building up a picture of what impact personal budgets are having on: • People using personal budgets • Their families • Staff working closely with them
Where We Are in 2010 Information from... 385-528 people using personal budgets (7-11 councils) 67-74 family members (5 councils) 55-73 staff (5 councils)
What do we ask people about? • Since you’ve started your personal budget, have the following areas of your life got: • Better? • Worse? • Stayed the same? ◆Your health & well being ◆Being with people you want ◆Quality of life ◆Taking part in your local community ◆Choice and control over important things ◆Feeling safe ◆Dignity from those who support you ◆Standard of living
People who use personal budgets Since getting a personal budget… Around two-thirdsof people reported improvements in the control they had over their support (66%) and their overall quality of life (68%). Most people also reported spending more time with people they wanted to (58%), taking a more active role in their local community (58%), feeling that they were supported with more dignity (55%), and feeling in better health (51%). More than half of people reported no change in feeling safe (58%) and standard of living (52%). Less than 10% of people reported any area of life getting worse.
Family Members Since their relative has been getting a personal budget… Most family members reported becoming more of an equal partner in planning (77%), improvements in their quality of life (63%), the support they got to carry on caring and remain well (62%), their choice and control over their lives (57%), their health and wellbeing (57%), their finances (55%), and their relationship with their significant other (54%). Around equal numbers of family members reported improvement or no change in their relationship with their relative; and their leisure and social life. Most family members reported no change in their capacity to undertake paid work (60%). Less than 20% of family members reported anything getting worse.
Staff working closely with people Three quarters of staff reported that people had more control and choices about their lives with personal budgets (79%), supports were more tailored to individuals (77%), personal budgets had made a positive difference to lives of people using them (75%) and that professionals could plan more creatively (74%). Most staff reported improvements in people maintaining their support networks (59%), people being more active in their local communities (58%) & people getting the right amount of help (53%). Around equal numbers of staff reported improvement or no change in getting help to people in a timely way; their skills and knowledge; allocating resources fairly; and staying motivated in their work. Substantial minorities of staff reported things getting worse with regard to allocating resources fairly (15%), getting help to people in a timely way (20%) and staying motivated in their work (23%).
