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d2d

TCMS. d2d. Result of the D2D project. TCMS. d2d. Managing multimodal transport operations Managing information flow between transport users and transport service providers. Potential TCMS Users.

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d2d

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  1. TCMS d2d Result of the D2D project

  2. TCMS d2d • Managing multimodal transport operations • Managing information flow between transport users and transport service providers

  3. Potential TCMS Users • Manufacturing companies outsourcing transport services but keeping control of the logistics processes • Transport service providers taking on the responsibility for multi-modal door-to-door services (3rd party logistics providers) • Freight forwarders (4th party logistics providers)

  4. Key TCMS Processes • Organising single- or multimodal door-to-door transport operations • Monitors Progress, deals with deviations • Provides transparency • Provides basis for invoicing • Monitors payment Shipment Planning Transport Execution Invoicing and Reporting

  5. What TCMS does (1) Shipment Planning • Supports the planning of the transport operation based on a number of predefined transport chain alternatives • Handles the related transport service contracts • Takes care of the bookings of all transport services in the selected transport chain

  6. John Deere Transport Chain John Deere tractors from Mannheim, Germany to Australian Dealers

  7. Barge Direct truck Transport Chain

  8. TCMS Booking by Customer 5 units from Germany to Australia Leaving Feb 1th, 2004 12:00

  9. Customer Booking

  10. Alternative Transport Chains

  11. Transport Chain Selected

  12. TC Details

  13. Summary • Customer Booking has been received • Transport Chain has been selected • Next step: • Book provider services • Ocean shipping is critial and is booked first

  14. Booking Ocean Shipping Provider services in transport chain Ocean shipping marked for booking Request provider service

  15. Booking for Ocean Transport General booking information Cargo information

  16. Confirmation by Provider Provider confirms

  17. Booking Remaining Provider Services Select remaining provider services Request provider services

  18. Confirm Customer Booking • When all provider services are confirmed, customer booking may be confirmed Mark customer booking(s) Confirm customer booking(s)

  19. What TCMS does (2) Transport Execution • Monitors the progress of every shipment/pallet based on feedback from agreed information points • Highlights deviations from the planned time table • Supports exception handling through access to status information and possible alternatives

  20. Loaded Goods Report • Information about what actually was loaded One container is missing

  21. Isolate Unloaded Cargo Original (internal) booking minus 1 container New (internal) booking of 1 container

  22. Select Alternative Chain New pick-up time New transport chain Same arrival time Higher cost

  23. Monitor Progress (1) Showing complete transport chain • Load Units • Transport Means Showing only tour/voyage

  24. Monitor Progress (2) • Customer Booking Progress

  25. Redirect Cargo • Procedure: • Identify cargo • If a complete shipment is to be redirected, then modify the transport chain • If only a part of the shipment is to be redirected, split the cargo to be redirected and modify the relevant transport chain

  26. Transport Chain Flexibility • Examples • Alternative providers for the same service • Modify transport chain during transport • Change destination • Add extra service

  27. What TCMS does (3) • Supports invoicing • Monitor payments • Provides statistics and follow-up on the quality of services provided in relation contractual commitments Invoicing and Reporting

  28. Customer Invoice Recording payments General invoice information Invoice elements

  29. TCMS Benefits • Providing a simple “one-stop-shop” for transport users • Selecting the most efficient door-to-door service by comparing costs and schedules. • Providing efficient communication to transport users and service providers for booking, confirmation, invoicing and payment. • Keeping transport users and service providers continuously informed about transport status. • Enhancing, not replacing, existing information technology applications.

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