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Teaching about Intelligence Management. The Why and the What of the unique program at UMUC. Agenda and Panel. Genesis of the program (Dr. Sondervan ) The need for intelligence management education ( MajGen O’Lear ) Design of the INMS program (Prof. Peter Oleson)
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Teaching about Intelligence Management The Why and the What of the unique program at UMUC IAFIE 2011 Symposium
Agenda and Panel Genesis of the program (Dr. Sondervan) The need for intelligence management education (MajGenO’Lear) Design of the INMS program (Prof. Peter Oleson) Initial experiences (Profs. Robert Clark & Oleson) Future plans (Dr. Sondervan) Q&A IAFIE 2011 Symposium
Genesis UMUC Criminal Justice Advisory Committee Existing MS in Management Certificate in Intelligence Management Opportunity for dual MS and MBA degrees IAFIE 2011 Symposium
Need for Intelligence Management EducationGrowing Threats – Tighter Resources PAST 9-11 PRESENT & FUTURE SOVIET UNION “NEAR PEER,” “ROGUE STATES,” GLOBAL ISSUES & ASYMMETRICAL THREATS • Rational Nation-State Actor • Deterrence / Influence Models Understood • Single Adversary • Permitted Focus • Many Subject Matter Experts • Lots Of Data Collection & Analytical Experience • Strategy, Doctrine, Tactics Known • Major Attack Potentially Devastating, But Unlikely • Numerous Actors, Including Non-State Groups & Individuals • Rationality Not Assured • Deterrence / Influence Models Uncertain • Diffused Focus • Diverse Collection & Analysis Demands • Fewer Subject Matter Experts • Strategy, Doctrine, Tactics Largely Unknown • Expectations Higher-- US Has Been Attacked • Capabilities To Inflict Mass Casualties / Effects Available & Affordable • High Impact Attack(s) Much More Likely IAFIE 2011 Symposium
Need for Intelligence Management EducationMaintaining our Intelligence Advantage • Collection: Requirements -- What to collect, how frequently, what fidelity • What collection system(s) -- SIGINT, GEOINT, HUMINT, MASINT, OSINT • Decision-making -- Cost-Benefit Analyses, modeling & simulation, ops research • Infrastructure needs – Communications (What bandwidths, what frequencies, what loads, what reliability, what security), Training & Education, Security, and Info technology • Analysis – What SMEs, how many, what languages, what kinds of physical scientists IAFIE 2011 Symposium “Directing, guiding, or controlling actions that reduce risk and/or uncertainty for decision-makers”
XXX Issue XXX Issue XXX Issue XXX Issue XXX Issue XXX Issue XXX Issue XXX Issue National Security Domestic Issues Economics Politics Homeland Security Cultural Legal Technology Need for Intelligence Management EducationReality Sucks: Setting Priorities • Which User(s)? • Which Issues? • How Many Resources ($ & People)? • Who Decides? • Need for Sound Metrics ZERO SUM GAME IAFIE 2011 Symposium
Need for Intelligence Management EducationIntelligence and Metrics IAFIE 2011 Symposium
Need for Intelligence Management EducationMetrics: Qualitative Factors • TIMELY – On Time Or Not? • ACCURATE – Complete & Correct? • ACTIONABLE – Use Immediately, Future Planning, Data Base? • SIGNIFICANCE – How Important? • NEW – Info Not Previously Known • UNIQUE – Sole-Source of Intel? • CLASSIFICATION – SCI, SECRET, Releasable, UNCLAS IAFIE 2011 Symposium
Need for Intelligence Management EducationAttributes of Good Metrics • Specific – Focused on and Tailored for Objective You Are Measuring • Measurable – Data Collected Is Accurate and Complete for Both Objective and Subjective Information • Actionable – Easy to Understand and Clear As to What Is “Good” and What Is “Bad” • Relevant –Measure Things That Are Important • Timely – You Can Get Data When You Need It • Unbiased – Independently Validated • Repeatable – “Scientific” Process Is Well-Defined & May Be Repeated & Modified IAFIE 2011 Symposium
Design of the program (1 of 2) • Multiple constituencies • National security • Homeland Security • Law Enforcement • Private sector • Address the challenges of managing organizations, people, & processes • Emphasis on leadership IAFIE 2011 Symposium
Design of the program (2 of 2) • Tie into existing management MS program • Organizational theory • Intercultural Communications and Leadership • Financial Decision Making • Statistics for Decision Making • Strategic Management capstone IAFIE 2011 Symposium
Intelligence Courses * In development Managing Intelligence Activities Intelligence Collection: Sources & Challenges Intelligence Analysis: Consumers, Uses & Issues Espionage & Counterintelligence* Intelligence-led Enforcement* Intelligence Management and Oversight* Leadership Seminar* IAFIE 2011 Symposium
Experiences Pre-course student knowledge Student cross section Student affiliations Performance Critiques IAFIE 2011 Symposium
Course Coverage • INMS 610 – Intelligence Collection: Sources and Challenges • Open Source • HUMINT • COMINT • ELINT/FISINT • Imagery • Boutique MASINT • Collection planning • Processing and Exploitation • Sharing collection results • Acquisition management • Reform • INMS 620 – Intelligence Analysis: Consumers, Uses and Issues • Intelligence Spectrum • Strategic, Operational, Tactical and Current Intelligence • Boundaries and Limits • Structure and Function of the Analytic Unit • Managing the Analysis Process • Tradecraft and Methodologies • Managing Analysis Teams • Analytic Pathologies • External and Internal Pressures IAFIE 2011 Symposium
INMS 610 Classes • 28 Students started the two sections • 17 Finished: • 11 in DoD, intelligence, or law enforcement • 6 in private sector or other government • Assignments: • 3 papers (literal collection, nonliteral collection, and reform/acquisition) • One multi-INT collection exercise • 33 conferences on specific collection issues IAFIE 2011 Symposium
Course Coverage • INMS 600 – Managing Intelligence Activities (Introductory course) • Management models • Evolution of management in the Intelligence Community • Intelligence cycle and requirements processes • Planning (vision, goals & objectives, resources, human capital • Leadership • Legalities and constraints • Issues in sharing (security, IT systems, culture, state & local, foreign liaison) • Knowledge management (IT tools, cyber challenges) • Foreign espionage and management responses • Measures of effectiveness and performance • Investment and acquisition • Governance tools • Planning, direction, and control of covert actions IAFIE 2011 Symposium
INMS 600 Classes • 45 Students started the two sections • 29 finished successfully: • ~50% in DoD, intelligence, or law enforcement • Others in private sector or other government • Assignments: • 3 short papers (Vision/Mission Statement, Sharing with others, Measures of Performance/Effectiveness) • Research paper (policy recommendation for a principal) • 20 conferences on specific collection issues IAFIE 2011 Symposium
Challenges • Reading and understanding assignments • Organizing the paper • Writing the paper IAFIE 2011 Symposium
Future plans • Complete course development • Recruit experienced faculty • “Scholar / Practitioner” • Keep courses up-to-date with current management challenges IAFIE 2011 Symposium
Q & A Your turn… IAFIE 2011 Symposium