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John Estes Vice President – Robert Half Technology

In this insightful guide, John Estes, Vice President at Robert Half Technology, outlines common hiring mistakes and offers strategic solutions. Learn how to effectively assess staffing needs, maintain ongoing recruitment efforts, and create clear job descriptions. Avoid pitfalls like ignoring red flags on resumes, failing to establish a structured interview process, and making rushed hiring decisions. Gain valuable tips on screening candidates, checking references, and fostering ongoing relationships with potential hires to ensure you attract and retain top talent in your organization.

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John Estes Vice President – Robert Half Technology

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  1. Top Hiring Mistakes and How to Avoid Them John Estes Vice President – Robert Half Technology

  2. Mistake #1:Filling desks, not needs • Analyze what is really needed • Consider all staffing possibilities for each vacancy

  3. Mistake #2:Failing to recruit constantly • The best employers continually search for top talent • Keep in touch with candidates, even when you’re not hiring • Participate in trade associations • Collect resumes online

  4. Mistake #3:Creating poor job descriptions • The Fantasy Job Ad • Seeking Level-2 help desk professional with • 10 years of experience with Cisco, LINUX and • Windows systems. Master’s degree and bilingual • skills preferred. Must be willing to work nights and • weekends.

  5. Mistake #3:Creating poor job descriptions • The Mystery Job Ad Growing firm seeks a level-2 help desk professional. Must have good technology skills and be willing to work a flexible schedule.

  6. Mistake #4:Having no system for screening resumes • An effective system includes: • Benchmarks • Special requirements • Qualifications/attributes critical to success • Review resumes all at once • Avoid procrastinating • Don’t delegate the task

  7. Mistake #5:Ignoring red flags on resumes • Note vague terminology such as: “Participated in,” “familiar with” and “in association” • Be cautious with functional resumes • Read resumes beginning at the bottom • Judge the appearance • Give the benefit of the doubt

  8. Mistake #6:Ignoring interviewing techniques • Don’t “wing” the interview • Ask candidates the same number of questions • Take notes

  9. Mistake #6:Ignoring interviewing techniques • More than two-thirds of executives surveyed said the most productive time for meeting with candidates is between 9 a.m. and 11 a.m. • The first candidate interviewed for a job is somewhat less likely to be hired than other candidates Source: Robert Half International

  10. Mistake #6:Ignoring interviewing techniques • Start the conversation with an easy ice-breaker question that illustrates you’ve done your homework. • Move into challenging questions: • How do you define success? • Tell me about a time you worked with a difficult end-user. How about a difficult manager? • What kind of work environment do you like least?

  11. Mistake #7:Doing more talking than listening • Don’t share too much information about your company • Focus on one question at a time • Avoid drawing conclusions until the end of the interview

  12. Mistake #8:Focusing too heavily on hard skills Look for: • Passion - Does the person care about his/her work? Does it come through in most answers? • Optimism - Top performers acknowledge difficulties and how they learned from them. • Work ethic - What has the candidate been doing if unemployed? Top performers use the time wisely. • Expectations - Candidates should be motivated to learn and advance, but not have unrealistic expectations.

  13. Mistake #9:Inviting too much input • You may select the least objectionable candidate versus the best one • Participants in the selection process bring different motivations

  14. Mistake #10:Making rushed decisions • Never skip any stages of the hiring process • More likely to make poor matches • Learn as much as possible about top candidates before making a decision

  15. Mistake #11:Making slow decisions • Keep the process moving • Avoid losing highly skilled candidates to competitors • Inform candidates of where you are in the hiring process

  16. Mistake #12:Persuading reluctant candidates • Be wary of candidates who are hesitant to accept an offer • Even if they decide to join your company, they may not stay long • Don’t rely entirely on past performance when identifying “superstars”

  17. Mistake #13:Conducting poor reference checks • Never skip this step • Remind reluctant references of the importance of their feedback • Take note of the tone of the response • Let the reference do the talking

  18. Mistake #13:Conducting poor reference checks • Talk to supervisors, colleagues and others in the organization • Manage the process yourself

  19. Top Hiring Mistakes and How to Avoid Them John Estes Vice President – Robert Half Technology

  20. LEVERAGE THE EXPERIENCE • Develop a plan • Re-evaluate your retention strategies • Use HDI Connect to continue the dialogue: http://hdiconnect.leveragesoftware.com

  21. THANK YOU Please complete your session evaluation. Give it to the room monitor or turn it in at the Information Booth in the Presidential Lobby. Thanks.

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