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Ontario Provincial Police Highway Safety Division Towing and Impoundment of Vehicles Highway Safety Division Provincia

Ontario Provincial Police Highway Safety Division Towing and Impoundment of Vehicles Highway Safety Division Provincial Traffic Operations email OPP.HSD.Provincial.Traffic.Operations@ontario.ca. Purpose.

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Ontario Provincial Police Highway Safety Division Towing and Impoundment of Vehicles Highway Safety Division Provincia

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  1. Ontario Provincial Police Highway Safety Division Towing and Impoundment of Vehicles Highway Safety Division Provincial Traffic Operations email OPP.HSD.Provincial.Traffic.Operations@ontario.ca

  2. Purpose • To provide information about the Ontario Provincial Police and their towing requirements • To provide background on why the OPP is contracting tow and impoundment services • To provide information on what exactly is being contracted • Seek industry input

  3. Definitions • OPS – Ontario Public Service • OPP - Ontario Provincial Police • HSD – Highway Safety Division • MTO - Ministry of Transportation of Ontario • HTA - Highway Traffic Act • ADLS - Administrative Driver’s Licence Suspension • VIP - Vehicle Impoundment Program • IFC - Impoundment Facility Contractor • Bill 126 - Road Safety Act - Bill 126 • Bill 203 - Safer Roads for a Safer Ontario Act - Bill 203 • RFP – Request for Proposal • Statistics – Source OPP Business Intelligence Cube

  4. Ontario Provincial Police • The OPP has more than 6,100 uniformed and 2,700 civilian members • The OPP delivers front-line policing services to the province including 322 municipalities; of which 148 have established formal policing contracts for service delivery. • The OPP operates out of 166 detachments, five regional headquarters, one divisional headquarters and a general headquarters in Orillia. • OPP members are responsible for traffic safety on provincial roadways, waterways and trails, policing 969,064 square kilometres of land and 94,939 square kilometres of waterways.

  5. Background • 1999 - Since the inception of the vehicle impoundment program for Criminal Code Convictions (CCC) VIP, MTO has conducted 3 competitive procurements to select Impound Facility Contractors • Pre-2006 the OPP had oversight of tow lists and the equitable distribution of police-initiated tow calls • 2007 OPP implemented – ‘Owner Option’ – The owner/operator of the vehicle may select an appropriate option to tow their vehicle • In 2007, Bill 203 stunt driving - provided for the implementation of police-authorizedroadside driver’s licence suspension and vehicle impoundment • In 2009, Bill 126 - resulted in a significant increase in police-authorized tow and impoundments

  6. Legislative Change HTA Amendment Bill 203 Stunt Driving Impacts Public Safety Enhanced • First time Ontario Police Services were provided the authority to impound vehicles at the roadside which were being operated unsafely Police-related impoundments increased • OPP authorized impoundments increased from approximately 400 to 3,000 per year OPP Challenges • Overall towing response including the safety and security of impounded vehicles

  7. Legislative Change HTA Amendment Bill 126 • Act creates three new seven-day vehicle impoundments • Suspend Drive HTA (including default of family support, but not including suspensions for defaulted fines or medical conditions); • Driving without vehicle ignition interlock device when required • Drivers with a BAC over 80 (or who fail/refuse to comply with a demand made by a police officer under S. 254 of the Criminal Code) • Change from Registrar’s authority to • ADLS Police authority to issue 90-day Administrative Driver’s Licence Suspension (ADLS) for a BAC over 0.08 or fail/refuse to comply with a demand made by a police officer (legislation); and • VIP Police authority to issue vehicle impoundment for driving while suspended for a Criminal Code of Canada conviction (legislation) • Created the need for the OPP to contract tow and impoundment service providers to ensure business needs are met.

  8. Bill 126 Impact Police-related impoundments increased • OPP-authorized impoundments increased from approximately 3,000 to 14,200 per year • Blood Alcohol Concentration over 80 7300 • Stunt Driving (Bill 203) 3900 • Suspend drivers 2600 * • VIP 400 Total 14,200 tows Statistics based on 5 year OPP towing average * 40% of total Suspended Drivers apprehended

  9. Towing Workload Non-Police Towing - There is a significant amount of work associated to the towing industry that does not involve the police • Local Customers • Road Side Assistance contracts • Contracts with private industry • Contracts with other government agencies • Secondary businesses OPP-Involved Tow Calls* • Collisions: 80 – 85% of total requests for towing services • Legislation: 15 – 20% - potentially subject to contract • Tow and Impoundments – 14,000 - None of these existed prior to 2007 • Warn range suspension – 4, 000 – tow only no impound authority • Investigations: 1 – 5 % of total requests for towing services • Evidence – recovered property • Warrants *annual percentages may vary

  10. Challenges • Public Safety • Tow trucks parking, staging, responding and trained to attend at calls for service • OPP • The OPP must ensure its business needs are met • Industry • Increased the number of towing and impoundment service providers • Tow and Impoundment • Standardized training, equipment, facilities, response and pricing

  11. OPP Business Needs OPP-Specific Requirements • Public Safety • Response times • Availability of Tow Facility and operators • Public Interest • Pricing consistencies • Standards of service delivery • Safety • Industry • Realistic expectations by the OPP • Relationships Consistency across the entire province Security Provisions • Ensure contractors meet security standards consistent with OPS, OPP and public expectations • Impound Facilities • Secure • Monitored • Ensure protection of personal information retained by IFCs • Regular audit processes Service Delivery Requirements • Equipment and insurance requirements • Response times and availability • Consumer protection – Consistent rates • Officer Safety • Exigent Circumstances

  12. Contracts • Currently no OPP towing and impoundment contracts exist • Tow and impoundment contracts would only be a small percentage of the annual OPP-initiated tow requests • OPP tow and impoundment contracts would ensure effective program and service delivery and include: • consistent pricing models, • response times, • trained, insured and properly equipped tow service provider • secure impound facilities, • audit provisions, • contractor screening, • random audits of contractors and • French Language Services Act compliance.

  13. OPP Seeking Input The Ontario Provincial Police are seeking your constructive feedback which will: • provide an opportunity to hear from the industry and those interested parties • be reviewed in confidence and not be used for any other purpose • assist in the development of an OPP Request for Proposal (RFP)

  14. Questions • Based on this presentation, if you are a towing and impoundment facility operator, please indicate what are the operational and administrative challenges you see in meeting the OPP’s business needs, were you to respond to any potential future tender call? • If you are not a towing and impoundment facility operator, and wish to provide comments, please feelfree to do so.

  15. Legal Notice This Document Is Not A Formal Competitive Bidding Process This document is issued for information gathering purposes and is not intended to be a formal legally binding process.  Without limiting the generality of the foregoing, this document will not necessarily result in any subsequent negotiations, direct contract award, invitational tendering process or open tendering process and does not constitute a commitment by the OPP to procure any goods or services. This Document Shall Not Limit Pre-Existing OPP Rights • This document shall not limit any pre-existing OPP rights.  Without limiting the generality of the foregoing, the OPP expressly reserves the right, at its discretion • (a) to seek subsequent information or initiate discussions with any supplier, including suppliers who did not respond to this document; • (b) to initiate direct negotiations for the procurement of any good or service with any supplier or suppliers regardless of whether the supplier or suppliers responded to this document; • (c) to contact a limited number of suppliers, which may be limited to those who responded to this document, or may include suppliers who did not respond to this document, for the purpose of a competitive procurement for the procurement of any good or service; • (d) to elect to proceed by way of open tender call where all potential suppliers, including those who did not respond to this document, are eligible to compete for the award of a contract for the supply of any good or service; or • (e) to elect not to procure the good or service that is the subject of this document. These expressly reserved rights are in addition to any and all other rights of the OPP that existed prior to the issuance of this document. Information in Document Only an Estimate • The OPP and its advisors make no representation, warranty or guarantee as to the accuracy of the information contained in this document or issued by way of addenda. Any quantities shown or data contained in this document, or provided by way of addenda, are estimates only provided as general background information. Parties Shall Bear Their Own Costs • The OPP shall not be liable for any expenses incurred, including the expenses associated with the cost of preparing responses to this document. The parties shall bear their own costs associated with or incurred through this process, including any costs arising out of or incurred in: (a) the preparation and issuance of this document; (b) the preparation and making of a submission; or (c) any other activities related to this document process. Freedom of Information and Protection of Privacy Act • The respondent consents to the OPP’s collection of the information as contemplated under the document for the uses contemplated under this document.   • Information provided by a respondent may be released in accordance with the Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c.F.31, as amended. A respondent should identify any information in its submission or any accompanying documentation supplied in confidence for which confidentiality is to be maintained by the OPP. The confidentiality of such information will be maintained by the  OPP, except where an order by the Information and Privacy Commission or a court requires the OPP to do otherwise.  The respondent consents, pursuant to subsection 17 (3) of the Freedom of Information and Protection of Privacy Act, to the disclosure, on a confidential basis, of this submission by the OPP to the OPP’s advisers retained for the purpose of evaluating or participating in the evaluation of this submission. • The respondent acknowledges that the OPP may make public the name of any and all respondents.

  16. Feedback • By submitting a response below to the OPP, you agree that you have read, understood and agree to be bound by the conditions of the Legal Notice contained on page 15 of this Document. • The OPP welcomes any questions or feedback you may have in relation to this topic. • Rules relating to the OPS procurement process dictate that the OPP cannot accept correspondence after the commencement of the RFP process therefore this presentation will only be posted for a limited time. • Please direct all email inquiries to: OPP.HSD.Provincial.Traffic.Operations@ontario.ca • Please direct all mail to: Ontario Provincial Police General Headquarters Lincoln M. Alexander Building 777 Memorial Avenue Orillia, ON L3V 7V3 Attention: Highway Safety Division Provincial Traffic Operations Towing Project Team

  17. www.opp.ca We invite you to periodically visit the OPP’s website at www.opp.ca for further information

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