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Canadian Wireless Telecommunications Association

Canadian Wireless Telecommunications Association. Dispatching Wireless 911 Sarah Byram Intergraph Public Safety . Dispatching Wireless 911. Who is IPS Who am I Review of Wireless Phases CAD and Wireless ANI/ALI Dispatching Considerations Mapping Considerations Questions.

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Canadian Wireless Telecommunications Association

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  1. Canadian WirelessTelecommunications Association Dispatching Wireless 911 Sarah Byram Intergraph Public Safety

  2. Dispatching Wireless 911 • Who is IPS • Who am I • Review of Wireless Phases • CAD and Wireless ANI/ALI • Dispatching Considerations • Mapping Considerations • Questions

  3. Who is IPS • Intergraph Public Safety is recognized as a worldwide market leader in public safety, providing total solutions that include software, services, and hardware to law enforcement, fire and emergency medical services, airport security, roadside assistance, and military base security. Intergraph Public Safety has an extensive customer base that includes installations in 16 countries and has achieved a level of customer satisfaction that is unsurpassed in the industry

  4. Who is IPS

  5. Who is IPS     City of Calgary Tri-Services, Alberta  Calgary EMS, Alberta  Edmonton ERD, Alberta  Edmonton Police Services, Alberta  Lethbridge Police, Alberta  Burnaby Fire, British Columbia  Hamilton Police Services, Ontario  Hamilton Fire Services, Ontario  London Fire, Ontario Ontario Provincial Police Province of Ontario, Integrated Justice  Thunder Bay, Ontario   Toronto Fire Services, Ontario  Toronto Police Services, Ontario Canada Customer List and Map

  6. Who am I • Sarah Byram • Senior Application Consultant • INTERGRAPH • PUBLIC SAFETY • Tel: (905) 812-9755 Fax: (905) 812-9754 • Email: sarah.byram@intergraph.com • Web Site: http://www.intergraph.com/pubsafety/

  7. Review of Wireless Phases • In FCC terms: • Phase I • Call back number • Tower information (Cell/Sector information - Phase .5) • Phase II • Phase I data • XY Lat/Long (Latitude and Longitude) coordinates

  8. CAD and Wireless ANI/ALI • Standard ANI/ALI • Reformats packet • Sends packet to Answering Position • Stores packet in database • Phase I Wireless • Works the same as Standard ANI/ALI

  9. CAD and Wireless ANI/ALI • Phase II Wireless • Similar processing to Standard and Phase I • Parses optional XML to CAD compatible string • Converts XY Lat/Long coordinates to map XY coordinates

  10. Dispatching Considerations • Standard ANI/ALI • Wireline 911 call • Caller’s address is displayed and verified in the Location field • Verified location is displayed on map • Phone number is displayed in Callers Number field • Wireless 911 call • Cell carrier phone number is displayed to Calltaker

  11. Dispatching Considerations • Phase I ANI/ALI • Wireline 911 call • Same as Standard ANI/ALI • Wireless 911 call • Address of nearest tower to the caller is entered in the Location field. The sector of the tower may be appended to the address as a comment • pAni number may display in the Additional Information or Callers Number field • Call back number may display in the Phone Number field or in Additional Information

  12. Dispatching Considerations • Phase II ANI/ALI • Wireline 911 call • Same as Standard ANI/ALI but with new packet processing • Wireless 911 call • Map XY coordinate is converted to Lat/Long coordinate location and displayed on CAD map • Call back number may display in the Phone Number field or in Additional Information

  13. Dispatching Considerations Incoming cell 911 call

  14. Dispatching Considerations

  15. Dispatching Considerations

  16. Dispatching Considerations

  17. Mapping Considerations • Map coordinate system and datum • Datums • NAD83, WGS84 in North America • CAD map and wireless XY Lat/Long may be based on different datum • Simple ANI/ALI Map based on wireless XY Lat/Long datum

  18. Mapping Considerations • Map Data Accuracy • Accuracy will become apparent as coordinates are obtained from external sources, such as AVL (Automatic Vehicle Location) or Wireless ANI/ALI • For network based location systems, the FCC accuracy requirement is within 100 meters 67% of the time and within 300 meters 95% of the time • For handset based location systems, the FCC accuracy requirement is within 50 meters 67% of the time and 100 meters 95% of the time.

  19. Questions

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