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Building the business case for Business Continuity

Building the business case for Business Continuity. Justin Davey Senior Consultant CA. Did you know?. Source: Gartner Group, IT Research & Consulting Provider. 60% of companies DO NOT have a basic business continuity plan Only 6% of companies that suffer a catastrophic data loss survive

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Building the business case for Business Continuity

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  1. Building the business case for Business Continuity Justin Davey Senior Consultant CA

  2. Did you know? Source: Gartner Group, IT Research & Consulting Provider • 60% of companies DO NOT have a basic business continuity plan • Only 6% of companies that suffer a catastrophic data loss survive • Some downtime has a 100% probability – i.e. Human error

  3. What Causes Downtime? Source: Ontrack, Data Availability Service Provider

  4. Do you currently know? • How long your applications can be down before there’s a business impact? • How much data you can afford to lose before there’s a business impact? • What would be the hourly cost of downtime to your business? • How your company actually defines a disaster? • And how does that definition differ from both the IT and Business aspects?

  5. Business & IT Perspectives • BUSINESS • DRIVERS • Reduction of downtime (Costs $ & Reputation) • Compliance • Maintaining Trust of customers & suppliers • Growing IT dependance. • TECHNOLOGY • DRIVERS • Ease of management • Quick recovery • Costs within budget • Scalability • Compatibility DR & Business Continuity requires input from both

  6. RPO Vs RTO

  7. Balancing Risks & Costs Mission Critical Trading Systems/ERP/eMail Failover/CDP Cost of Protection Near Critical Applications/Databases Replication Recovery Time Objective Disk Staging / VTL Important File Systems Backup to Tape / Archiving Needs Protection Records High Risk Low Risk Amount of data

  8. There will be inhibitors to your plan! • Executive Management Commitment (Support and involvement). • Identification of Processes (Ability to identify and detail critical processes and the systems they rely on). • Technology Issues (Being able to relate business processes back to critical technologies). • External hosted solutions may be an option but often can be seen as too costly and risky being 'outside our control' • Lack of alignment between business and IT

  9. Seven Rules of Reliable Data Protection • Keep multiple copies of critical data • From multiple points in time • On different pieces of media • In different places • Securely • Keep track of everything • And test regularly

  10. REMEMBER! BE FLEXIBLE ABOVE ALL ELSE!

  11. Questions? 11

  12. Where to from here? Have a think about what’s critical for your organisation from your IT perspective. Correlate this with what the business thinks. It will be most likely different! Review the needs and look at what the correct technology response would be. Walk before you run – it’s easier! AND Remember to be flexible! 12

  13. Thank you! 13

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