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Styles of Resolving

“Violence kills so many Americans and sends so many others into the healthcare system that we must consider it a public health problem. Reducing the incidence of violence is a major priority for our nation…

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Styles of Resolving

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  1. “Violence kills so many Americans and sends so many others into the healthcare system that we must consider it a public health problem. Reducing the incidence of violence is a major priority for our nation… We must pay attention to the forces that fuel violence so that we can keep it from happening, rather than simply taking care of the consequences of violent acts.” --Peter Edelman & David Sacther “Violence Preventions a Public Health Priority”

  2. Styles of Resolving • Competing • Avoiding • Accommodating • Compromising • Cooperating • Collaborating

  3. Styles of Resolving • Competing • Pursuing own goals • Seeing conflict as a contest where one person wins and one loses • Avoiding • Accommodating • Compromising • Cooperating • Collaborating

  4. Styles of Resolving • Competing • Avoiding • Not addressing the conflict • Neglecting own needs and need or others • No one wins • Accommodating • Compromising • Cooperating • Collaborating

  5. Styles of Resolving • Competing • Avoiding • Accommodating • Giving in to the wishes of the other person • Lose-win • Compromising • Cooperating • Collaborating

  6. Styles of Resolving • Competing • Avoiding • Accommodating • Compromising • Satisfying some of the needs of each • Cooperating • Collaborating

  7. Styles of Resolving • Competing • Avoiding • Accommodating • Compromising • Cooperating • Satisfying as many needs of each other as they can • Collaborating

  8. Styles of Resolving • Competing • Avoiding • Accommodating • Compromising • Cooperating • Collaborating • A win-win way of dealing with conflicts • Fully satisfying own concerns as well as concerns of others

  9. Identify the Conflict • Brainstorm possible outcomes of the conflicts listed utilizing the different styles of conflict-resolution • For each scenario: • Who “won” • Who “lost” • How each person felt • Likely outcome of the conflict

  10. How do you resolve conflict?

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