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Advancing Surface: Insights from Ian Boswell and Halldór Jörgensson on Device Operations

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Join Ian Boswell, Director of Operations, and Halldór Jörgensson, Sr. Product Marketing Manager at Microsoft, as they share their journey with Surface products. Explore the structured approach to market strategy, including device solution sales in key verticals like Education and Healthcare. Learn about the necessary tools for effective partner management, from onboarding to sales support. Discover predictions for Surface's exciting future and how proactive communication can enhance operations. Don't miss out on essential training and promotional strategies for partners.

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Advancing Surface: Insights from Ian Boswell and Halldór Jörgensson on Device Operations

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Presentation Transcript

  1. SurfaceMove.Forward.Ian Boswell – Director Operations DevicesHalldór Jörgensson – Sr. Product Marketing Manager

  2. Big Picture - Surface – The journey so faris short but eventful Surface futures – mysterious, exciting and eventful? Planned & structured way to go to market Solution sales by verticals: Education, Financial Services, Healthcare, Manufacturing, Retail Promotions – EMEA Education & V1 Learnings. Channel expansion? July 1, 2013 Oct 22 2013 Oct 26 2012 Feb 9 2013 Sept 2013 Aug 2013

  3. Let’s Break New Ground Together in

  4. Developing the experience for you Partner Experience Partners are committed and excited to sell Microsoft products & services through a low-cost, low-friction, profitable One Microsoft engagement Partner Management Transacting Supporting Pricing & Selling Partner Management Partner Management Select Onboard Manage Product Operations Support Enablement Marketing Sales Support Profitability Order Reporting Payments Increased Pricing Checks Deal Registration Inventory Predictability OAM Support Design Capabilities Onboarding Portal Readiness App Warranty Registration Token Solution Careful expansion planning Evaluation units Promotions Engine ICMODS Review Other Reporti Options Order to Cash

  5. Summary | Where Are We Going? From Lack of supply & lack of visibility Communication gaps on lifecycle management Lack of Marketing & Sales Support Devices and services sold separately To... Predictable Fulfilment and Lead times Proactive communications Active Marketing, Evaluation Units, Deal Registration Solution Selling

  6. Microsoft Readiness App for ADDs and ADRs is now available and provides all Devices operational information to get you ready for a program, policy, process and tool change... all from a single location. Available now:1. Devices Ops Academy2. Ops Communications3. Devices Operations Process and Tools training 4. Surface Channel Incentives training Don’t delay – install or upgrade today!Enjoy ops readiness content…..in a new way. Click here to download for Windows XP/Vista/7 Click here to download for Windows 8/8.1

  7. Thank you.

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