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Department of Highway Safety and Motor Vehicles Driver Privacy Protection Act. Objectives By the end of this training you will:. Know what steps to take when personal information is requested and cannot be released Know the categories of information covered by DPPA
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Department of Highway Safety and Motor VehiclesDriver Privacy Protection Act
ObjectivesBy the end of this training you will: • Know what steps to take when personal information is requested and cannot be released • Know the categories of information covered by DPPA • Know how to identify forms, letters or materials in your work setting that contain personal information • Know the most common circumstances under which information can be released • Know procedures for redacting confidential information • Know how to describe to customers how to opt out or opt back in to DPPA coverage
Introduction The Driver Privacy Protection Act (DPPA) is a Federal Act, adopted in Florida law which prohibits the release of personal information obtained by the department in connection with a motor vehicle or driver license function must not be disclosed.
Authority DHSMV Policy 9.02 DHSMV Policy 9.03 DHSMV Policy 9.04 Section 119.0712(2), Florida Statutes DPPA Law, 18 U.S.C. 2721-2725
Why DPPA? Congress enacted the Driver’s Privacy Protection Act (18 U.S.C. 2721-2725) in 1994 after the murder of Rebecca Schaeffer. Her assailant had gotten her address from a California DMV employee.
What information is covered by DPPA? Personal information contained in a record pertaining to a motor vehicle and driver licenses.
What information is covered? • Photograph; • Social Security number; • Driver identification (Dl/ID) number; • Name; • Address (but not 5-digit zip code); • Telephone number; • Medical or Disability information; • Emergency contact information.
What contains personal information? Materials in your work setting that may contain personal information: *Driving Records *Registrations *Forms *Letters *Emails *Notes
What DPPA does not Cover? Vehicular crashes or accidents; Driving Violations; Driver’s status, including: *Revocations *Suspensions *Citations
There are 15 Exemptions * Government Agencies* Attorneys* Private investigators* Automobile manufacturers doing recalls* Researchers* Insurance Companies.* A person or agency to whom the customer has written permission;* Towing Companies* Businesses verifying information for employment Purposes;* Companies need information about their commercial driver.
What if the request is not permitted? Steps to take when personal information is requested but cannot be released: Agency must state the basis for the exemption, Including the statutory citation. Additionally, when asked, the agency must state in writing the reason for concluding the record is exempt.
Personal information is automatically blocked by the department.
How to opt out of DPPA Coverage? Opt Out: *Fill out form HSMV 96104; * Mail the complete form to DHSMV. Department of Highway Safety and Motor Vehicle Requests for Disclosure 2900 Apalachee Parkway, Room B231, MS 91 Tallahassee, Florida 32399
How to opt back in to DPPA Coverage? Opt in: *Fill out form HSMV 96104; * Mail the completed form to DHSMV. Department of Highway Safety and Motor Vehicle Requests for Disclosure 2900 Apalachee Parkway, Room B231, MS 91 Tallahassee, Florida 32399
Procedures for redacting confidential information Using a black marker to black out the protected data Printing certain forms without the protected information Using software (e.g.: Word, Acrobat) to black out protected information in an electronic copy.
Maureen Johnson, Chief Deborah Todd, Program ManagerBureau of Records Bureau of Records Division of Motorist Services Division of Motorist Services (850) 617-2702 (850) 617-2702maureenjohnson@flhsmv.govdeborahtodd@flhsmv.gov