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Innovations in Business Intelligence Dashboards at FICO Insurance Fraud Manager User Group

The FICO Insurance Fraud Manager User Group in San Diego, CA on May 7-8, 2014, featured a session led by Allyn Pon, Senior Product Manager. The focus was on business intelligence dashboards, emphasizing their role as vital data visualization tools that display metrics and KPIs crucial for enterprises. Challenges in dashboard customization due to individual preferences were discussed. Additionally, insights on the FICO Decision Management Platform, including the Visual Insight Studio and its capabilities in analytic reporting were presented, showcasing the seamless integration of data for effective decision-making.

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Innovations in Business Intelligence Dashboards at FICO Insurance Fraud Manager User Group

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  1. FICO® Insurance Fraud Manager User Group: San Diego, CA | May 7--8, 2014 Innovations in Dashboard Allyn Pon Senior Product Manager, IFMFICO

  2. Definition of Dashboard* • A business intelligence dashboard is a data visualization tool that displays the current status of metrics and key performance indicators (KPIs) for an enterprise. • Dashboards consolidate and arrange numbers, metrics and sometimes performance scorecards on a single screen. • They may be tailored for a specific role and display metrics targeted for a single point of view or department. * Search Business Analytics

  3. Dashboards or Not Scorecard Reports Visual Analysis Tools • Fits on one screen but may have scroll bars • Interactive with filtering and drill-downs • Used for correlations, trends, outliers, patterns • Generally historical data • Used generally by data centric users • Presents numbers and text in a table • Optimized for printing or exporting in Excel • Geared towards people who prefer to read data. For example,  lawyers, who read text over interpreting visualizations, and accountants, who like working with raw numbers. • Has a measure, it’s value and a target • Can be used in a dashboard • Not interactive or include scroll bars • May contain columns which show trends Source: Dashboard Insight

  4. FICO Introduces Solution Stack – May 6th • FICO® Decision Studio enables users to build and customize analytic and decision components and service • FICO® Application Studio enables users to rapidly develop, orchestrate, and publish analytics-powered applications. • FICO® Visual Insights Studio gives users powerful tools for visualizing, analyzing and reporting data trend • The studios run on and leverage the FICO Decision Management Platform, a full-featured, open standards-based platform that delivers comprehensive decision management with lifecycle management, simple integration and interoperability.

  5. Visual Insight Studio Has Broad Capabilities Today ETL & Integration Analytical Processing Reporting & Analysis Discovery Data Warehouse Visual Insight Studio Ad-Hoc Analysis User Consumption Dashboards • Easy and Integrated • Complete BI Capabilities • Automated Data Warehouse • Single Optimized Platform Reports & Publishing

  6. What We Like About Visual Insight Studio • Easy to generate dashboards • Easy to create a data mart for specific reporting needs • Intuitive user interface for quick interactive analysis • Intuitive user interface for ad hoc query capability by a business user

  7. FICO® Insurance Fraud Manager User Group: San Diego, CA | May 7--8, 2014 DEMO Allyn Pon Senior Product Manager, IFMFICO

  8. Our Challenge • Dashboards are based on individual tastes • Everyone has a different opinion on what should be in a dashboard • Numerous visual options to choose from, different time periods, different data sets • Difficult to obtain consensus within a department, even more so within a company, or the market place

  9. Our Challenge – Which is the right aging dashboard?

  10. Current Plans • Take small steps • Continue R&D on additional data set to obtain acceptable report performance • Offer use of Visual Insight Studio for hosted customers • Focused on Investigations data set as initial phase, released in 4.0 • Customer customization performed by Professional Services • Additional license fee

  11. FICO® Insurance Fraud Manager User Group: San Diego, CA | May 7--8, 2014 Thank You PresenterContact #email@email.com

  12. Theme and Custom Colors To be used sparingly as accent colors. Theme Colors R 255 G 255 B 255 R 0 G 63 B 95 R 27 G 117 B 188 R 0 G 0 B 0 R 61 G 132 B 63 R 105 G 40 B 114 R 238 G 45 B 51 R 0 G 173 B 220 R 177 G 211 B 74 R 248 G 151 B 29 FICO blue FICO orange Custom Colors R 255 G 194 B 14 R 133 G 130 B 123 R 162 G 63 B 151 R 207 G 201 B 188 R 110 G 186 B 207 R 69 G 143 B 135 R 176 G 129 B 182 R 184 G 32 B 42 R 178 G 205 B 204

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