E-COMMERCE What is E-commerce? the conduct of commerce in goods and services, with the assistance of telecommunications and telecommunications-based tools.
Five Steps to Start Business in E-commerce • Making a Plan • Choosing a Sales Technique • Transactions • Build, Buy, or Rent? • Building Your Customer Base
E-commerce StatisticsThe graph shows the percentages of the top items that will be bought online for the holidays in 2002.
Examples of E-commerce • WWW.EBAY.COM • WWW.AUTOTRADER.COM • WWW.EXPEDIA.COM
Convenience of E-commerce for Consumers • Avoiding rush hour traffic • Shopping at home • 24 hour customer service • Gives a wider selection of products and services • Gives access to products at a lower cost • Easy cost comparison