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HRET Improvement Leader Fellowship WHA Guidance Call

HRET Improvement Leader Fellowship WHA Guidance Call. Travis Dollak and Thomas Kaster WHA Quality Coordinators. Webinar Agenda . Future Fellowship Events How to Catch Up if you Missed Chicago Overall WHA-ILF Guidance and Strategy HRET and CMS Harm Across the Board Description

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HRET Improvement Leader Fellowship WHA Guidance Call

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  1. HRET Improvement Leader Fellowship WHA Guidance Call Travis Dollak and Thomas Kaster WHA Quality Coordinators

  2. Webinar Agenda • Future Fellowship Events • How to Catch Up if you Missed Chicago • Overall WHA-ILF Guidance and Strategy • HRET and CMS Harm Across the Board Description • Harm Across the Board template demo and rewards • Upcoming deadlines and events

  3. Future HRET Fellowship Events • San Diego – July 24 and 25 • As soon as we know • Chicago, September 30 and October 1

  4. How to Catch Up if you Missed Chicago • To be receive a funded slot for the San Diego ILF we are asking you to complete the IHI Open School Wave 1 Modules • You will need to register on HRET’s / IHI site • Click Here to Enroll • http://app.ihi.org/lms/home.aspx?CatalogGUID=5b5c79b8-f019-442c-a199-de2041cdfbf5

  5. Overall WHA-ILF Guidance and Strategy • HRET-IHI Open School Valued at over $7000 • The more you give the more you get • Not required to do anything • WHA wants to capitalize on your achievements • Webinars, Q&A’s and Storyboards • HRET and WHA provide you a audience to share your great work at a National and Federal level

  6. Harm Across the Board Template WIFM • Giving you an essential resource for driving improvement in your hospital • Demonstrating throughout the country the great work we do here in WI • Building awareness at the federal level of how essential and valuable this work is

  7. Harm Across the Board Template Description • Provides a framework that changes the discussion from numbers and rates into how people are literally harmed in facilities • Brings the reality that people are harmed to the forefront • Helps people change the way they think about common errors ---no harm is acceptable • Template will be sent via email and on the WHA Quality Center

  8. Title Slide (1 of 15) Improving Harm Across the Board

  9. (2 of 15) TEMPLATE GUIDE • Treat harms as events that can be summed • Focus on harms (outcomes) rather then preventive measures (process) • Special conditions can be considered a harm (e.g., EED, Readmits, …) • Produce an overall harm trend for the hospital (**Delete this slide when content of presentation is complete)

  10. (3 of 15) 2012 Breakthrough in Reducing HARM: 250 to 50 harms/1,000 discharges WHA has created a template for all 4 graphs in this template

  11. (4 of 15) Cut “harm across the board” in half: 60 patients per quarter to under 30 WHA has created a template for all 4 graphs in this template

  12. (5 of 15) 2012 Breakthrough in Readmission: From 20% of discharges to 10% of discharges WHA has created a template for all 4 graphs in this template

  13. (6 of 15) 2012 Breakthrough in Reducing Readmissions: From 20 per quarter to 10 per quarter WHA has created a template for all 4 graphs in this template

  14. (7 of 15) Pearls • Please list the drivers of safety that produced these results. • Include one about patient and family engagement, if relevant The Most Important Slide

  15. (8 of 15) DefiningMoment(s) In Our Journey • Name and date one or two defining moments. • Moments that caused the organization to commit to extraordinary safety. • Moments that resulted in a big breakthrough in the organization’s ability to deliver safety.

  16. (9 of 15) Strategies to Drive Results • What challenges did you encounter that you were able to overcome to achieve the results you are presenting here? • What were the strategies you used to overcome them?

  17. (10 of 15) Risk Profile by Areas of Risk

  18. EXAMPLE

  19. (11 of 15) Improving Harms by HAC • Scale: number of hospital-acquired conditions (HACs) at each level • IDEAL: level represents what we see as best possible • At Target: level represents meeting improvement target • Progress: level not yet at target • Opportunity: level represents an improvement opportunity (**Delete this slide when content of presentation is complete)

  20. (12 of 15) Improving HAC Rates WHA can help fill this page if you send your draft slides Use the baseline data that is available to you WHA can also help with Target Rates

  21. EXAMPLE

  22. (13 of 15) Our Hospital Risk Profile & Result

  23. EXAMPLE

  24. (14 of 15) Future Actions to Reduce Harm • What other actions will you take to reduce harm in the future?

  25. (15 of 15) Photo of Hospital CEO &Safety Team

  26. Future Details • Draft Templates Due to WHA by April 29th • Weekly HATB Development and Coaching Calls • Please send to WHA • Final Templates Due June 3rd • Top 3 from Wisconsin to be on storyboards in San Diego (93 total) • Top 3 in San Diego to receive certificates and discuss progress with Don Berwick

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