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Unified Communications UCaaS

Unified Communications UCaaS. Evolution of Communications to UCaaS. Business Drivers for UCaaS. Key takeaway: Cloud communications help address IT managers’ top priorities of improving productivity, reducing costs, staying ahead of the curve and improving the customer experience.

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Unified Communications UCaaS

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  1. Unified CommunicationsUCaaS

  2. Evolution of Communications to UCaaS

  3. Business Drivers for UCaaS Key takeaway: Cloud communications help address IT managers’ top priorities of improving productivity, reducing costs, staying ahead of the curve and improving the customer experience. Source: Frost & Sullivan, Primary Drivers of IT Investment – Percent of Somewhat/Very Important Responses, North America, 2014 Q6 What are the primary drivers for IT investment? Please rate the importance of each driver below. (Top: two-box scores)

  4. Business Drivers for Conferencing • Workplace changes: 60% workers will hold remote working compatible jobs by 20211 • Workforce changes: Millennials now account for largest segment of workforce2 with over 25% in management positions3 – prefer web and video conferencing instead of audio • Accessibility: 68% of adults have smartphones and 45% have tablets4– driving demand for video • Technology advances: Ease of use, improved user experience and elimination of CAPEX Driving shift from on premises conferencing infrastructure to hosted/cloud conferencing solutions 1 Frost & Sullivan: NA Conferencing Services Market, September 2015 2US Bureau of Labor Statistics: Labor Force Projections to 2024, December 2015 3Forbes, 10 Workplace Trends You’ll See in 2016, Dan Schawbel, November 2015 4PEW Research: Technology Device Ownership: 2015

  5. Is Your network ready to support UCaaS Why Settle for Best Effort when you can have the Best with SD-WAN? SD-WAN delivers: • Priority: avoid congestions and add failover protection • Visibility: real-time metrics to view performance • Control: centrally manage and deploy routing policies • Quality: forward error correction and jitter buffering • Reliability: 100% availability SLA for network • Integration: single management tool for UCaaS & network

  6. Key Features: EarthLink Meeting Room™ Collaboration Services • Instantaneous audio, video & web conferencing with chat • Desktop, application and document sharing 1 • Ad hoc and scheduled meetings integrated with MS Outlook • Initiate and join meetings from smartphones, tablets or desktops Mobility 2 • Record, download, store and playback meetings • Annotate – enabling attendees to add notes to document Collaboration Tools 3 Security • Encrypted with TLS and AES 256 • Password protected sessions 4 • Integrated with Hosted Voice & MS Outlook for seamless experience • Mobile Communicator enables collaboration via smartphones, tablets and PCs HV Integration 5 Cloud Based • No CAPEX or maintenance costs • Rapid deployment and no obsolescence 6

  7. Why Unified Communications? Increase Productivity Stay Ahead of the Competition Reduce Costs

  8. Why EarthLink for Unified Communications Integrated Cloud-based Voice, Collaboration & Contact Center • Mobile Office integration with smartphones, tablets, PCs, Macs • Analog voice - keep your phones – get cloud services • Unlimited LD for telephony • Unlimited meetings for conferencing EarthLink Network - Connectivity flexibility • SD-WAN, MPLS, Internet, BYOB • SD-WAN visibility, performance & 100% service availability SLA* * See SLA for full details

  9. EarthLink Unified Communications EarthLink Hosted Voice state-of-the-art, full featured phone system. EarthLink Meeting Room™audio, video and web conferencing for all workers – office, remote and mobile Hosted Contact CenterConnect with your customers via email, chat, web, phone, or social media.

  10. Ready to Experience Unified Communications and EarthLink Meeting Room? Let an EarthLink Solution Engineers show you a demo. Or schedule a Risk Free trial for 30 days. • We’ll provide the IP phones with all features including a phone number, E911 services voicemail, outbound domestic calling and access to the EarthLink Meeting Room conferencing applications. • You’ll get administrator and end user access to EarthLink CommPortal to set up your services. And telephone support to assist with installation. • You’ll need to provide the Internet Access connection and related infrastructure. (router, firewall & switch). • Your only obligation is to sign a trial agreement which requires you to return the IP phones at conclusion of the trial.

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