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ICICI Prudential WAP strategy June 2011

ICICI Prudential WAP strategy June 2011. I. Pronto Infotech?. II. Customer Lifecycle support. III. Technology. IV. Differentiators. Pronto Infotech?. A company which, Solves today’s problems with the technology of tomorrow Solves tomorrow’s problems by developing technology today

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ICICI Prudential WAP strategy June 2011

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  1. ICICI Prudential WAP strategy June 2011

  2. I Pronto Infotech? II Customer Lifecycle support III Technology IV Differentiators

  3. Pronto Infotech? A company which, Solves today’s problems with the technology of tomorrow Solves tomorrow’s problems by developing technology today Motivation for creation of Pronto Infotech Problem exists in the Business World, Price-meal Solution exists in the Academic world, Comprehensive Technology solutions do not exist in Commercial World. Vision Pronto Infotech was envisioned as a high-end strategic consulting firm providing technology and creative solutions to companies facing: Unprecedented problems in business world, Development bottlenecks in technology world. Culture A team of experienced cross-functional professionals with a global techno-strategic vision and hands-on experience in the technology and creative environment have gathered to set up this company that has unique business strategy.

  4. Services Consulting Technology Strategy Process Improvement Techniques Turn-Key Projects End-to-End Solutions Product Lifecycle Management Architecture, Design & Development Technology Application Management Migration and Re-engineering System Integration Application Testing Performance Engineering Enterprise Applications Custom Application Development Outsourcing Digital Mobile Applications Social Media Optimizations + Applications SEO / SEM Gaming for Multiple Platforms Email/SMS Marketing Content Syndication E-Learning/E-Commerce Digital Strategy & Planning

  5. Team Business Development SatyaMahapatra Head Digital 14+ years of experience in business development, marketing communication and digital media GauravNarwekar Head Creative Graduate, J.J. College of Arts 10+ years of experience in creative, strategy and business development MukeshMalik Functional Architect Physics Graduate, Delhi University 11+ years of experience in quality frameworks, business transformation, operations and client servicing RajendraKabra Managing Director Graduate BITS Pilani, 20+ years of experience in business development and finance GauravKabra Head Operations Computer Graduate, Pune University 8+ years of experience in technology, operations and business development Abhijeet Kumar Head Marketing Graduate, IIT Bombay 8+ years of experience in technology, marketing and business development

  6. Team Technology Kamal Saboo Head Mobile Technologies Graduate, IIT Bombay 8+ years of experience in mobile technologies and development on various mobile platforms Prasad Puranik Head PHP Technologies Bachelor of Science 12+ years of experience in PHP and .Net technologies Atul Jain Senior Technology Consultant Post Graduate, IIT Delhi 19+ years of experience in technology and business architecture Fahad Siddiqui Head Java Technologies (SCEA Level 1) Graduate, IIT Bombay 6+ years of experience in J2EE in various domains such as financial services, mobile technologies etc. Rohit Kumar Head SharePoint and Microsoft Technologies Graduate, IIT Kharagpur 7+ years of experience in SharePoint and Microsoft Technologies

  7. Clients

  8. Clients

  9. I Pronto Infotech? II Customer Lifecycle support III Technology IV Differentiators

  10. Customer Lifecycle Support

  11. Customer Acquisition Portal Access Product features Buy Online Information Capturing

  12. Customer Acquisition aiding tools Awareness Page Premium Calculator Contact Us Retirement Insurance games Contact Advisor Lead Capturing Form

  13. Customer Pre Issuance support Logged in /accepted Application Number Documents required Medical tests required Policy Issued In Transit Represent lifecycle stages – Specific requirements will be basis the scope Delivered

  14. Customer Service User Id Password Tracking Funds Branch Locator Client Details/requests Complaint logging Information of Premium Payment options Represent lifecycle stages – Specific requirements will be basis the scope

  15. Claim Management Acceptance and generation of claim number Claim Intimation Claim Number Accepted/Declined Documents/clarification required Under process Represent lifecycle stages – Specific requirements will be basis the scope Payout approved/made

  16. Differentiators • Location based solutions – GPS enabled solutions to enable/enhance customer interface • Version – User interface enabled basis phone/platform • Functional Expertise – Core team with rich banking and insurance experience • Integrated digital platforms – Capabilities of seamless integration of multiple digital platforms • Pull text enabled services – Customer may initiate more information through information/link pulled through SMS

  17. I Pronto Infotech? II Customer Lifecycle support III Technology IV Differentiators

  18. Technical Specification

  19. I Pronto Infotech? II Customer Lifecycle support III Technology IV Way Forward

  20. Way Forward • Project sign off • Requirement Scoping and development • UAT and delivery

  21. Thank You

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