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Key Issues

Key Issues. Local Authorities Operator Engagement Cost Resource Sustainability LTP Process New Standards Other uses. Issues 2. Transport Operators Value for Money Efficiency Accuracy NaPTAN Real-time Cost of Calls Internet split. Issues 3. National Governments

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Key Issues

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Presentation Transcript

  1. Key Issues • Local Authorities • Operator Engagement • Cost • Resource • Sustainability • LTP Process • New Standards • Other uses

  2. Issues 2 • Transport Operators • Value for Money • Efficiency • Accuracy • NaPTAN • Real-time • Cost of Calls • Internet split

  3. Issues 3 • National Governments • Data Chain Fragility • Gershon Efficiencies • Accuracy • Poor Authorities • Data Coverage • Sustainability • Regional Variance

  4. Progress Since Last Meeting • EBSR Trial • EBSR Design • Stakeholder Liaison • PTEs • Operators • DfT and Devolved Assemblies • Journey Planners

  5. Uses of Data and Information • Traveline • Transport Direct • Local Authorities • Asset Management • Publicity • Management Information • Transport Operators • Third Parties and Data Mashing

  6. Options • Incremental Improvement +More of the Same +SLAs appearing +Call Centres Reducing +Internet Increasing +Structure in Place -Operator Patience -Inefficiency Maintained -Poor Authorities -Regional Variances

  7. Options 2 • Major Re-engineering +Data Tackled at Source +Clear Standards +Clear Audit Trail +21st Century System +Efficiency Gains -Cost of New System -Transition Path -Parallel System Operation -Lack of Obligations -Disenfranchisement

  8. Proposal • EBSR Redesigned for Information Supply • GIS Interface Provided • Bureau Service for Small Operators • Build on and Strengthen Registration and LTP Obligations • Central Database Provision • Fewer Journey Planners • Call Centre Efficiency • Better Internet Provision

  9. Proposal 2 • Options to be Evaluated and Costed • National Database • Regional Databases • LA Databases • Journey Planning Parameters • Call Centre and Internet Options • Gershon Efficiencies Quantified • Data Quality Effect Predicted

  10. High Level - Current Bus Data Process 56 Days or Short notice (28 Days + LA) or Retrospective Bus Operators issuing Registrations Registration Authority/ Commissioners Document Plus Map Query & New NaPTANs Objections Registration LA Validation/ Checks Marketing/ Timetable Production One or more LA Systems Stops Data Local Timetabling System Regional Journey Planner Transport Direct Thales NaPTAN System

  11. VOSA Business Systems VOSA TRC & QP Data Overlays VOSA Thalis XML Registration Files NaPTAN Database Online access O/S Maps VOSA Casework Processor Local Transport Authority Web GIS Service Using Transformed XML Create New Roads & New NaPTAN Locations Web Small Operator Self Service Corporate Operator Confirmation Corporate Operator Submission Data Store Error Processing Error Processing Create PDF Enter New NaPTAN Codes Record New NaPTAN Codes Corporate Operator System Small Operator Create / Edit Registration Corp Operator View / Edit Route Small Operator Create / Edit Route Case- worker Review Case- worker Review Corp Operator Create / Edit Registrations New NaPTAN From Local Authority New NaPTAN From Local Authority EBSR Possible GIS Service - Interactions Copy Application Issue Registration

  12. High Level - Bus Data Architecture Incorporation of ESBR To Existing Processes 56 Days or Short notice (28 Days + LA) or Retrospective Bus Operators issuing Registrations Registration Authority/ Commissioners EBSR Query & New NaPTANs Objections Registration LA Validation/ Checks Marketing/ Timetable Production One or more LA Systems Stops Data Local Timetabling System Regional Journey Planner Transport Direct Thales NaPTAN System

  13. High Level - Bus Data Architecture Incorporation of ESBR Optimised Processing – Option 1 56 Days or Short notice (28 Days + LA) or Retrospective Bus Operators issuing Registrations Registration Authority/ Commissioners EBSR Query & New NaPTANs Registration Objections Thales NaPTAN System LA Validation/ Checks Stops Data Regional/ National Journey Planner Transport Direct Local Timetabling System Marketing/ Timetable Production

  14. High Level - Bus Data Architecture Incorporation of ESBR Optimised Processing – Option 2 56 Days or Short notice (28 Days + LA) or Retrospective Bus Operators issuing Registrations Registration Authority/ Commissioners EBSR Query & New NaPTANs Registration Objections Thales NaPTAN System LA Validation/ Checks Stops Data Regional/ National Journey Planner Transport Direct Local Timetabling System Marketing/ Timetable Production

  15. Likely Consequences • Journey Planning Systems Reduced:1 to 4 • Call Centres Reduced • Future of Existing Regions Questioned • Local Fiefdoms Challenged • Separation of Data and Channel Strategy and Management • Difficult Transition

  16. Support Required • Transition Plan • Business Change Process • Management Support Reviewed • Change Overseen By: • Strategic Stakeholder Board • Operational (Regions) Board • Regional Boards • Specific Change Working Groups

  17. Indicative Support Levels • Governments • DfT - High • Wales and Scotland – Medium to High • Transport Operators • Major – Medium to High • Minor – Medium to Low • Local Government • PTE – High • Shires and Unitary – Medium to Low

  18. Next Steps • Complete Report and Quantification of Options – End June • Independent Evaluation – Early July • Further Stakeholder Consultation – May to July • Working Group Consideration – July • Present Options to Annual Conference - September

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