8:30 am – 9:30 Session Built to Last: The Successful PCMH Team

1. 8:30 am – 9:30 SessionBuilt to Last: The Successful PCMH Team Patient-Centered Medical Home: Opportunities and Solutions PCPCC Stakeholders’ Working Meeting International Trade Center Ronald Reagan Building 1300 Pennsylvania Avenue, NW Washington, DC 20004 April 28, 2009

2. Richard C. Antonelli, M.D., M.S., FAAPAssociate/Interim Medical Director, Children's HospitalIntegrated Care Organization (CHICO), Children’s Hospital, Boston • Cell phone: (617) 680-5249 • Office phone: (617) 919-4269 • E-mail: richard.antonelli@childrens.harvard.edu • Assistant's name: Nora Boukus • Assistant’s office phone: (617) 919-2269 • Assistant’s e-mail: nora.boukus@childrens.harvard.edu • Mailing address: 300 Longwood Avenue, 77 Pond Avenue, Brook House, Boston, MA 02115 • Bio: Rich is the Medical Director of the Children’s Hospital Boston Integrated Care Organization, and the Associate Medical Director for Quality of the Physicians’ Organization at Children’s Hospital Boston. Prior to his arrival at Harvard, he was Associate Professor of Pediatrics and Psychiatry and Head of the Division of Academic General Pediatrics at the University of Connecticut School of Medicine and at the Connecticut Children’s Medical Center. Since 1987, his clinical work in general pediatrics has focused on providing comprehensive, family-centered care for all children, youth, and young adults, but especially for those with special health care needs. He is a member of the Project Advisory Committee of the National Center for Medical Home Initiatives at the American Academy of Pediatrics. He has published data about the outcome efficacy and cost of care coordination services for children and youth with special health care needs and their families in primary care settings. He has extended this work by measuring what families and non-physician care coordinators do to support care coordination. Rich has also published work defining mechanisms for integration and coordination of care across systems including the development of strategies and interventions to improve collaborative efforts between families, primary care providers, and subspecialists. His work has been shared with stakeholders at the National Quality Forum and the National Committee for Quality Assurance (NCQA). He is currently working with NCQA to develop an assessment tool to measure quality of care in primary care settings. In conjunction with researchers and policy representatives from internal medicine and family medicine, he represents the Academic Pediatrics Association in the current national initiative Establishing a Policy Relevant Research Agenda for the Patient-Centered Medical Home: A Multi-Disciplinary Approach. This work will inform health care system re-design strategies for all Americans. Most recently, he was the Principal Investigator of “Developing Care Coordination as a Critical Component of a High Performance Pediatric Health Care System”, supported by The Commonwealth Fund. • Presentation:

3. Suzanne Mitchell, M.D. M.Sc.Faculty, Boston University School of Medicine • Cell phone: (978) 985-6033 • E-mail: sem1014@aol.com • Mailing address: Dept of Family Medicine, 5 Dowling, One Boston Medical Center Place, Boston, MA 02118 • Bio: Suzanne E. Mitchell M.D. is a board certified family physician, medical educator and consultant in cross-cultural medical care and communication. Dr. Mitchell practices geriatric primary care in long term care facilities in addition to her teaching and research activities. Dr. Mitchell received her doctorate degree from Wake Forest University School of Medicine and completed post-graduate training in Family Medicine at White Memorial Medical Center Family Medicine Residency Program. Dr. Mitchell also received a Masters of Science in Clinical Research from the University of California, Los Angeles. Her research interests are in health disparities in childhood obesity and healthcare access. Dr. Mitchell resides in Massachusetts where she also holds faculty appointments at Harvard Medical School and Tufts University School of Medicine. • Presentation:

4. Christine Sinsky, M.D.Medical Associates Clinic, Dubuque, Iowa • Cell phone: (563) 556.0653 • Office phone: (563) 584.3195 • E-mail: csinsky1@mahealthcare.com • Mailing address: East Campus of Medical Associates Clinic, 1000 Langworthy, Dubuque, Iowa • Bio: Dr. Christine Sinsky practices general internal medicine at Medical Associates Clinic and Health Plans, a 114 physician multi-specialty practice in Dubuque, Iowa, where she is the physician champion for the clinic’s medical home initiatives. Medical Associates is recognized by the National Committee for Quality Assurance (NCQA) as a level 3 Patient-Centered Medical Home (PCMH). She is also a member of the NCQA patient centered medical home physicians’ advisory panel and the Society of General Internal Medicine PCMH working group. Dr. Sinsky has served as a consultant to academic medical centers and medical practices, and along with her husband, Dr. Thomas Sinsky, also a primary care internist, has given workshops on practice redesign in the United States and Canada. Dr. Sinsky is also on the Board of Directors of the American Board of Internal Medicine. Dr. Sinsky received her B.S. and M.D. degrees from the University of Wisconsin, Madison, Wisconsin, and completed her postgraduate residency at Gundersen Medical Foundation/La Crosse Lutheran Hospital, in LaCrosse, Wisconsin, from 1982 – 1986 serving as Chief Medical resident in 1986. • Brief Bio: Dr. Christine Sinsky practices general internal medicine at Medical Associates Clinic and Health Plans, a 114 physician multi-specialty practice in Dubuque, Iowa, where she is the physician champion for the clinic’s medical home initiatives. Medical Associates is recognized by the National Committee for Quality Assurance (NCQA) as a level 3 Patient-Centered Medical Home (PCMH). She is also a member of the NCQA patient centered medical home physicians’ advisory panel. Dr. Sinsky is also on the Board of Directors of the American Board of Internal Medicine. • Presentation:

5. Linda Strand, Pharm.D., Ph.D., D.Sc.(Hon)Distinguished Professor, College of Pharmacy, University of Minnesota • Cell phone: (612) 991-3324 • Office phone: (612) 624-8631 • E-mail: stran001@umn.edu • Mailing address: 7-125D Weaver Densford Hall, 308 Harvard Street SE, Minneapolis, MN 55455 • Bio: Dr. Strand is a pharmacist, an educator and a researcher. She received her Bachelor of Science Degree, Doctor of Pharmacy Degree, and Doctor of Philosophy Degree in Pharmacy Administration from the University of Minnesota. In 2001, Dr. Strand was presented an honorary Doctor of Science Degree from Robert Gordon University in Aberdeen, Scotland. Dr. Strand held faculty positions in the colleges of pharmacy at the University of Utah and the University of Florida before returning to the University of Minnesota. Throughout her career she practiced in community, hospital, and clinical pharmacy settings. Dr. Strand has taught the practice of pharmaceutical care at the professional student level as well as the graduate level. Dr. Strand began working with the ideas that eventually became the practice of pharmaceutical care in 1978. She began working with Dr. Cipolle at that time and in 1983 Dr. Morley joined the research team. In 1990 her work was integrated with the work of Dr. Charles D. Hepler in the landmark paper entitled “Opportunities and Responsibilities in Pharmaceutical Care.” Since then she has worked to further develop and teach the practice of pharmaceutical care. Dr. Strand received the Remington Medal in 1997 from the American Pharmacists Association. This medal is the highest recognition given to an individual working in the profession of pharmacy. Dr. Strand’s work is internationally recognized. She has lectured throughout the world and has conducted pharmaceutical care training programs for practitioners from over 12 nations. Dr. Strand consults regularly with colleges of pharmacy and government agencies around the world. Dr. Strand presently holds the position of Distinguished Professor in the College of Pharmacy at the University of Minnesota in Minneapolis, Minnesota. Her most recent research involves the development of therapeutic treatment plans for practitioners and personalized treatment plans for patients which are built on the concept of the medication experience. Dr. Strand’s most recent practice endeavors focus on the founding of a private company, Medication Management Systems, Inc. The goal of this company is to make the software documentation program, practice instruments, decision support tools, management and marketing support for pharmaceutical care practice, available to all practitioners engaged in drug therapy decisions. • Presentation:

6. Guy MansuetoVP of Marketing, Phytel • Cell phone: (727) 403-1173 • Office phone: (800) 559-3057 x192 • E-mail: guy.mansueto@phytel.com • Mailing address:14900 Landmark Boulevard, Suite 150, Dallas, TX 75254 • Bio: Guy Mansueto is the Vice President of Marketing for Phytel.  Guy brings to Phytel over 17 years of healthcare marketing experience including being responsible for regional marketing teams, supporting sales growth, creating integrated product plans, and establishing business identity across multiple acquisitions. Guy leads Phytel’s go-to-market strategy as the premier company empowering physician-led health improvement – providing physicians with proven technology to deliver timely, coordinated care to their patients. Prior to joining Phytel, Guy was with Allscripts for 8 years, and was the Vice President of Marketing, responsible for marketing efforts across three product lines for both ambulatory EMR and acute care EDIS and Care Management solutions. Previously, Guy was the Director of Implementation or Quadramed, responsible for the medical records encoding and abstracting products. He also served in product management and technical support roles for several applications at Quadramed, including clinical documentation, nurse staffing and scheduling, and quality monitoring systems. Guy holds a Masters of Management degree from North Park University Business School in Chicago and a Bachelor of Science degree in Mathematics and Statistics from the Loyola University in Chicago.