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Performance Overview: Spare Parts Sales, Warranty Claims, and Action Plan for September

This report summarizes the performance of spare parts sales, warranty claims, and impacts across different regions. Highlights include the successful establishment of the exclusive Powerol Warehouse in Wagholi and significant achievements in first pick levels (FPL). However, challenges persist, particularly in the North region with below-target sales and inventory overflow. The ongoing development of the retail warranty and spares web portal is expected by the end of September. An action plan is proposed to address these issues and improve performance in the coming months.

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Performance Overview: Spare Parts Sales, Warranty Claims, and Action Plan for September

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  1. Contents • Spares Sale - Target Vs Actual • First Pick Level (BDT & Commercial) • Warranty Claims R/100 • Warranty & FSC Settlement. • Highlights & Lowlights. • Action Plan for Sept.

  2. Spare Parts Sale

  3. Regionwise - Telecom

  4. Regionwise - Retail

  5. First Pick Level Commercial Orders

  6. First Pick Level BDT Orders

  7. First Pick Level

  8. R/100 at 500 Hrs

  9. Warranty Claims

  10. Free Service Coupon

  11. HIGHLIGHTS Exclusive Powerol Warehouse at Wagholi (Pune) started from 1st Aug. All critical parts stock maintained at Wagholi. 97% FPL for filters achieved in Aug’11. MNEPL 140 & 160kVA Models Parts pricing and process finalized. SDEC First Pick Level Aug 81%. Retail Warranty Claims separate punching in SAP started. Vendor Recovery Started by Powerol Team (Previously done by FES) SDEC warranty recovery started. 1st Debit note of US$ 2600 done.

  12. LOW LIGHTS Spares sale much below Targets due to funds scarcity at MAGIECs and stockiest. Major shortfall is from NORTH Region. Retails Spares Orders Far behind Target again major contributor North. Overflow of Stocks & Inventory due less orders. MDI 3200 parts availability delayed due to Inter Sector Process delay. Webportal Retail Warranty & Spares module not yet developed. Expected by Sept End. Warranty claim Credit notes hold up due SAP System Warranty Module not available. Problem being resolved by SAP Germany team. Exp by Sept end.

  13. Action Plan

  14. July - 11 Performance Thank You 

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