Technology Enabled Business Processes

1. Technology-Enabled Business ProcessesAndrea NorrisNSF Deputy CIO/Director, Division of Information Systemsand Mary SantonastassoDirector, Division of Grants and AgreementsMarch 2004

2. Technology Enabled Business Processes Objective: Utilize and Sustain Broad Access to New and Emerging Technologies for Business Application

3. A Year of Success and Lessons Learned • External Assessment of Results • Presidents Award for Excellence in eGov • “A-” for IT Security • Green for eGov • Outcomes, Accomplishments, & Lessons • Leadership Role in Government-wide Grants Management Plans • New Business/Application Capabilities • Strategic Investments in Enterprise Architecture/Corporate Infrastructure • Significantly Improved Security Posture • Improved Management Practices and Processes

4. FY03 FY02 99.99 99.96 100 FY01 FY00 FY99 99.6 81 FY98 44 FY97 17 4 An eGovernment Success Story • 40,000 (FY02 35,000) Electronic Proposals (over 99%) • 190,000 (FY02 150,000) Electronic Reviews • 7,500 (FY02 6,000) Electronic Graduate Research Fellowships • 25,000 (FY02 22,000) Electronic Grantee Progress Reports • 15,000 (FY02 14,000) Electronic Requests • $3.5 Billion Distribution of Funds

5. FastLane • Proposals, Awards and Status • Proposal Preparation, • Proposal Status Inquiry, • Project Reports • And much more! • Research Administration • Financial Administration • Proposal Review • Panelist Functions Reduce administrative burden on external customers and NSF Provide greater access to information

6. Next Generation e-Capabilities Rich Knowledge Base Integrated Applications Streamlined Processes • Mission-Oriented, Customer-Focused • Flexible • Agile • Innovative • Secure Consistent, Quality Services A Solid Foundation For Success

7. Cutting-edge innovators Knowledge-rich world class workforce Government-wide mandates Technology enabled business process improvements Aging infrastructure Continued Leadership and Innovation in eGovernment Enabling Human Capital World Class Customer Services and Secure Infrastructure Challenges & Drivers Technology & Tools

8. eGov Leadership: Grants.gov • Mandate - President’s Management Agenda and PL106-107 • Eleven Partner Agencies • HHS (managing partner), NSF, Defense, Education, HUD, Justice, Transportation, Agriculture, Commerce, Labor, and Homeland Security/FEMA • Produce a simple, unified “storefront” for all customers of Federal grants to electronically • Find grant opportunities – Launched in February 2003 • Apply for grants – Launched in October 2003 with SF424 forms

9. Grants.gov Status • FIND • All 26 grant-making agencies posting funding opportunities to the FIND mechanism. 810 opportunities have been posted (2/03) • APPLY • 16 federal programs can accept proposals via Grants.gov with 9 received (3/04) • NSF-Led Effort to Establish Research & Related Application Data Set • Additional forms development for agencies not using the SF424 to collect additional data • Agency System to System Interface – Successfully tested with several agencies including NSF • Applicant System to System Interface – Gathering requirements, piloting in June/July 2004

10. Lines of Business Opportunities OMB and the LoB Task Forces are focused on a business-driven, common solution developed through architectural processes. The following LoBs will achieve significant results by the end of FY2004. • Grants Management (NSF, Ed) • Financial Management (DOL, DOE) • Human Resources Management (OPM) • Federal Health Architecture (HHS) • Case Management (DOJ) Common Solution: A business process and/or technology based shared service made available to government agencies. Business Driven (vs. Technology Driven): Solutions address distinct business improvements that directly impact LoB performance goals. Developed Through Architectural Processes: Solutions are developed through a set of common and repeatable processes and tools.

11. Expected LoB Outcomes The LoB Task Forces will identify a common solution, develop a target architecture, and develop a joint business case by September 2004. * Draft due to OMB by COB 3/23/04.

12. Planned NSF Initiatives • Continued leadership of Governmentwide Grants Management Line of Business strategy • Government-wide solution set(s) and architecture(s) will significantly affect NSF investment strategy • Consideration of shared service provider role for research and related • Integration with Grants.gov APPLY capability • Pilot new Federal Authentication capability • Grants.gov, NSF and USDA will demonstrate the ability to serve as credential providers to each others’ systems

13. Leadership and Innovation in eGovernment PRAMIS Back Office Grants Management Ÿ EJ Pathfinder e-Gov Initiatives Ÿ e-Procurement/e-Property Grants.gov FastLane e-Travel Strategic Information Asset Mgmt Ÿ Customer Relationship Management Ÿ Corporate Directory/e-Authentication IT Infrastructure

14. Post Phase III Inception10/2001 Phase I & II12/2002 National ArchiveeJacket Approvedas Official Record4/2003 Phase III11/2003 PRAMIS TBD eJacket is a web-based system that enables grants management. • Allows staff to electronically process proposals from receipt to DD Concur • Pathfinder for an Enterprise Grants Management • Provides automatedrole-based workflow • Fully supports non-award proposal actions

15. Enabling Human Capital Management End-to-End State-of-Art Human Capital Management Suite of Capabilities • Define Concept, Requirements, and Migration Strategy for eHuman Capital Technology Support • Migration to Department of Interior Payroll/Personnel Processing System • Integration with Other Government-wide Human Capital Initiatives • Includes New Learning Management System in Conjunction with Government-wide eTraining • Framed by New Human Capital Management Plan

16. Deliver World Class Customer Services and Secure Infrastructure • Improvements to IT Security Program • Implement Recommendations from Business Analysis • Enterprise Architecture • Enhancements to Improve Operational Efficiencies • Continue Multi-Year Infrastructure Modernization

17. Applications & Data Infrastructure • Next Generation Grants Management • End-to-end Integrated Grants Processing • New Reviewer Knowledgebase • Configurable enterprise workflow • E-Human Capital • Strategic Information Management • Data Warehousing & metadata mgmt. • Knowledge, content & document mgmt. • Collaborative environments • E-Gov Initiatives • Customer Relationship Management • Enterprise Portal • Distributed Authorship • Single point of access for NSF information • Directory Services • Single source of authentication & sign-on • Centralized identity mgmt. & personalization • Enterprise Management Systems • Fault, Capacity, Availability, Performance, Security & Inventory Management • Desktop Management • Integrated Customer Support • Technology Governance The NSF Enterprise Architecture will initially include two primary areas of technology and technology governance

18. NSF IT Security Program Open, Collaborative Environment for Research and Discovery Privacy, Integrity, Availability, Security Protections Fundamental Philosophy of Risk Management Where Risks Are Assessed, Understood, and Appropriately Mitigated

19. Governmentwide Grants Management • New Business/Application Capabilities • Enterprise Architecture & Infrastructure Modernization • Security • IT Management Practices How to Assess Accomplishments and Outcomes? • Continued Leadership and Innovation in eGovernment • Enabling Human Capital • World Class Customer Services and Secure Infrastructure • PMA Scorecard • FISMA • eGov Act • Security Report Card • Internal Metrics