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Business Enabled Communications

CO Line Features. Business Enabled Communications. Contents. Basic Concept CO Ring & DID Flow Outgoing Attributes Voice Networking H.323 Call SIP CO Call. Basic Concept. Introduction of CO Function I (Incoming CO). Incoming CO Route Group (max. 72/24)

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Business Enabled Communications

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  1. CO Line Features Business Enabled Communications

  2. Contents • Basic Concept • CO Ring & DID Flow • Outgoing Attributes • Voice Networking • H.323 Call • SIP CO Call

  3. Basic Concept Introduction of CO Function I (Incoming CO) • Incoming CO Route Group (max. 72/24) • DID (Direct in Dialing) using Digit Conversion Table • DIL (Direct in Line, Ring Assignment) • DISA (Direct Inward System Access) • CCR (Custom Call Routing) • ICLID (Incoming Call Line IDentification) • Alternative Destination

  4. Basic Concept Introduction of CO Function II (Outgoing CO) • Outgoing CO Route Group (max. 72/24) • CO Group Access code It follows flexible numbering and 8-digit sequence of number (Max. 73/25) • ARS (Alternative Route Selection) Each CO Group access code has 2 ARS and it could be serviced CO access code or CO route group • AND (Automatic Network Dialing) • LCR using Digit Conversion Table According to 9 class, digit converted (max.16-digit ) • Alternative Destination

  5. Basic Concept Digit Conversion Usage • LCR for Station • – Digit conversion table can be assigned about each station. • – LCR can be supported with Digit Conv. Table. • DID for CO line • – Digit conversion table can be assigned about each CO line. • – Received Digits from PSTN can be converted to the internal/external Destination • – LCR can be supported with transit call. Dial From Station/CO Emergency Call (PGM 258) Destination Digit Conversion Digit Restriction With Toll Table (PGM250) Digit Convert (PGM 251~2) Digit Analysis Virtual Dial Tone with Dial Tone Digit Table (PGM240)

  6. Basic Concept Digit Conversion Table • 9 Digit Conversion Table is provided and there are 300 index in a table • Apply Type – Unconditional / Follow Day/Night/Timed / Follow LCR Time • DNT/LCR Time Table Index – Time table index of System Time Table, NOT ASG-STA/CO Time Table Index • Name – DID Name • Apply Option – All / Station / CO line/ Disable • Dialed Digit/Changed Digit : 0~9, *, #, X (X means Mask Digit)

  7. CO Ring & DID Flow • DID • – Digit Conv.(PGM251) • Normal • – Ring Assign(PGM167) • – DISA/CCR • ICLID • – ALT CO Ring Table(PGM181) • Alternative Dest. • – ALT Dest. (PGM169) • Related to CAUSE

  8. DID Service DID Service • DID • – Service Type : DID • – Check Digit Conv. Table • Digit Conversion Table • – Unconditional • – Follow D/N/T • – Follow LCR • Destination • – Station (with Delay Ring) • – Station Group • – CCR / Drop • – VMIB • – ATD Call • – CO Access • – Page • – Speed • – CONF Room

  9. DID Service DID Example CO Line Attribute (PGM 160) • Set CO Service Type to ‘DID’ • Assign Digit Conversion Table index of CO line Digit Conv. Table (PGM 251) • If DID number is ‘3XXX’, it is converted to ‘1XXX’ • DID number is 3500, it is converted to ‘1000’ in Day, to ‘620-Station Group’ in Night, to ‘670001-CCR 1’ inTimed • DID number is 3600, it can be routed to specific station, Hunt Group, or VMIB announcement according to the Day/Time zone.

  10. Normal Service CO ring Assignment • Normal • – Service Type : Normal • – Check Ring Mode (DNT) • – Follow CO Ring Assignment Table • Destination • – Station (with Delay Ring) • – Station Group • – Announcement Table(CCR) • – Announcement Table and Drop • – DISA Tone • – Direct VM Transfer • – Networking Number • – Company Directory(USA Only) • – Digits • Related PGM • – CO Ring Assignment (PGM167)

  11. Normal Service DISA/CCR Example CO Line Attribute (PGM 160) • Set CO Service Type to [NORMAL] CO Ring Assignment (PGM 167) • Select Service Type to [Feature] • Select Service Type to [Announcement Table]

  12. Normal Service Station Group Example CO Line Attribute (PGM 160) • Set CO Service Type to [NORMAL] CO Ring Assignment (PGM 167) • Select Service Type to [Feature] • Select Service Type to [Station Group] • Enter Hunt Group Number to Feature Code.

  13. Practice DID with H.323 System B MPB1 IP : 10.10.10.2 STA 1XXX System A MPB1 IP : 10.10.10.1 STA 1XXX • If the user seizes CO Group 2 and dials ‘2000’ in System A, make the call routed to station 1000 in System B • 1) Assign an incoming/outgoing group for VOIU channel (CO 1~4) :CO Group 2 • CO Line Attribute(PGM160) • Service Type : DID • Outgoing /Incoming CO Group : Group 2 • CO Line Attribute (PGM 161) • Service Mode : H.323 • 2) H323 Routing Setting • H.323 Routing Table (PGM 360) • Digit : Prefix Digit for Outgoing H.323 Call – 2 in system A, 1 in system B • Dest IP Addr : IP Address for H.323 Call • H.323 Incoming Attribute (PGM 362) • From IP Address : IP address for Incoming H.323 Call • Incoming CO Group Number : group 2 • 3) CO/IP Group access • CO /IP Group access (PGM 150) in Station Number Data • Allow group 2 • Digit conversion Table • 2XXX  1XXX

  14. ICLID Service ICLID Routing Calling Party • Incoming call can be routed according to the Calling Party number. - On System basis, calling party number is checked first • (higher priority) • - On DN basis, calling party number is checked again • (lower priority, PGM 71 each a station) CID: 010-9703-2750 4 1 CLI matched Rerouted Destination :3. Outside Number (1) System Base Main Office 3 Networking 2 (2) DN Base DN: 2635 DN: 4635 DN: 3635 Called Party Rerouted Destination : 2. Networking station Rerouted Destination :1. Internal Station

  15. ICLID Service ICLID Service • ICLID • – Compare CLI • – Check Ring Mode(DNT) • – Alt Ring Table Index from ICLID Table • – Follow Alternative Ring Table • Destination – Assign Alt. CO Ring Table. • – Station • – Station Group • – CCR • – CCR Drop • – DISA Tone • Related PGM • – ICLID Table (PGM262) • – Alternative Ring Table (PGM181)

  16. Alternative Service Alternative Service Destination • Incoming CO Alternative service • - Busy • - No answer • - Vacant • - Transfer No Answer • - Recall No Answer • - DND • - Out Of Service • - Error • Outgoing CO Alternative service • - Recall No Answer • - Transfer No Answer • - No Answer

  17. Alternative Service Incoming Alternative Service • Incoming Alternative • – Incoming Call can be rerouted to • Alternative Destination according to CAUSE • Related PGM • – Incoming Alternative Destination • (PGM169) • Destination • – Disconnect • – Attendant • – CO Ring Assignment • – Alternative Ring Table • – Tone • – Pilot Hunt • – Ring • – Transfer Station

  18. Alternative Service Alternative CO Ring Table • Alternative CO Ring Table • – System provides additional ring table except CO ring table. • – It can be programmed as Alternative Destination, Holiday Destination, ICLI Destination. • Related PGM • – Incoming/Outgoing Alternative Destination (PGM169, 173) • – Alternative Ring Table (PGM181)

  19. Outgoing Attributes CO Access Code • Each CO Group Access Code allows user to access the CO group using different codes and different options. • Round • Last • First • Automatic Network Dialing Digit • ‘9’ is sent after CO line seized • First (Second) Alternate CO Group Access code • CO Group Access code failed to find available CO line.

  20. Outgoing Attributes Sending Calling Party Number • Sending Caller Number (PGM 170-2) : ON • 2-1) Representative CLI (based on CO Line)  CLI : Representative CLI • Representative CLI Usage(PGM170-11) : ON • Representative CLI (PGM170-12) : assign CLI • 2-2) CLI Type - Normal  CLI : Own Code + DN Number • CLI Type (PGM 170-14) : Normal • Own Code (PGM170-13) :

  21. Outgoing Attributes Sending Calling Party Number • 2-3) CLI Type - Long CLI 1/2/3  CLI : Long CLI 1/2/3 on DN Attributes • CLI Type (PGM 170-14) : Long CLI 1/2/3 • Long CLI 1/2/3 (PGM135 -10/11/12)

  22. Outgoing Attributes Inter Digit Timer • After Inter Digit Timer, the voice path is automatically connected. • This timer apply to LCO lines (not digital CO lines). • ipLDK : fixed time (2~5 sec) 1 2 3 4 1st Digit 2nd Digit 3rd Digit 4th Digit 2 sec • iPECS-MG : flexible time 1 2 3 4 1st Digit 2nd Digit 3rd Digit 4th Digit 6 sec

  23. Outgoing Attributes DTMF Sending • When making outgoing CO calls, the time interval to send DTMF tones of each digit can be adjusted. • This feature is useful for the Speed Dial or Redial feature 1 2 3 4 1st Digit 500 msec 2nd Digit 200 msec 3rd Digit 200 msec 4th Digit 200 msec

  24. Outgoing Attributes Class of Service (COS) – based on STA, CO CO Call Duration Restriction – Time Restriction

  25. CO Call Duration Restriction Restriction & Service • Call Duration Restriction (PGM134-F4, based on DN)-Enable/Disable • Restriction - Call is restricted according to call type and call type is defined with prefix table. • Normal CO Line - Call is restricted according to call type with Local/Long/International Prefix Table. • Dedicated Line - Restriction or No restriction • Service after Restriction time (with Call Type) • Single Tone & Continue Conversation • Repeat Tone & Continue Conversation • Single Tone &Disconnect • Timer (with Call Type) • Tone Repeat Time – This is used when Service is set to Repeat Tone. • Forced Disconnect Time – This is used when Service is Disconnect Conversation • Call Restriction Time – Service is provided when this timer is expired.

  26. CO Call Duration Restriction Local/Long/Int. Call Prefix Table • Local Call Prefix Table • If a dialed number is matched with this table, • the call type is set to local call. • Max 50. prefix code is provided about each tenant. • a prefix code is max 4 digits. • Long Call Prefix Table • If a dialed number is matched with this table, • the call type is set to long call. • Max 50. prefix code is provided about each tenant. • a prefix code is max 4 digits. • International Call Prefix Table • If a dialed number is matched with this table, • the call type is set to International call. • Max 50. prefix code is provided about each tenant. • a prefix code is max 4 digits.

  27. CO to CO service CO-to-CO • Direct Transit service CO to CO Call Attributes (PGM 179) CO COS (PGM 177) • DISA CO Access service Normal/DISA CO Attribute (PGM 168)

  28. CO Hold Recall Incoming CO Call Station 1000 Calling Party • External party calls station 1000 and talks. • Station 1000 holds the CO call by pressing [HOLD] button and goes on hook. • External party hears ‘Normal Hold Tone (CO)’ (PGM 290 – 55) for the tone timer. • If the tone timer expires, station 1000 receives a hold recall ring. • If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward),call forward no answer timer (PGM 143 - 4) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. • Otherwise, ‘Recall Ring (CO)’ (PGM 265 - 4) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Incoming CO Line Alternative Destination” (PGM 169) Forward Destination CO HOLD Recall No-Answer Destination Hold Tone Recall Ring

  29. CO Hold Recall Outgoing CO Call Station 1000 Calling Party • Station 1000 calls external party and talks. • Station 1000 holds the CO call by pressing [HOLD] button and goes on hook. • External party hears ‘Normal Hold Tone (CO)’ (PGM 290 – 55) for the tone timer. • If the tone timer expires, station 1000 receives a hold recall ring. • If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward),call forward no answer timer (PGM 143 - 4) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. • Otherwise, ‘Recall Ring (CO)’ (PGM 265 - 4) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Outgoing CO Line Alternative Destination” (PGM 173) Forward Destination CO HOLD Recall No-Answer Destination Hold Tone Recall Ring

  30. CO Transfer Recall Incoming CO Call Station 2000 Station 1000 Calling Party • External party calls station 1000 and talks. • Station 1000 transfer the CO call to station 2000 and goes on hook. • External party hears ring-back tone. • Station 2000 rings for the duration of ‘Transfer Call Ring (CO)’ (PGM 265 – 8). • If the ring timer expires, station 1000 receives a transfer recall ring. • If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward),call forward no answer timer (PGM 143 - 4) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. • Otherwise, ‘Recall Ring (CO)’ (PGM 265 - 4) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Incoming CO Line Alternative Destination” (PGM 169) Forward Destination CO TRANSFER Recall No-Answer Destination Transfer Ring Recall Ring

  31. CO Transfer Recall Outgoing CO Call Station 2000 Station 1000 Calling Party • External party calls station 1000 and talks. • Station 1000 transfer the CO call to station 2000 and goes on hook. • External party hears ring-back tone. • Station 2000 rings for the duration of ‘Transfer Call Ring (CO)’ (PGM 265 – 8). • If the ring timer expires, station 1000 receives a transfer recall ring. • If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward),call forward no answer timer (PGM 143 - 4) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. • Otherwise, ‘Recall Ring (CO)’ (PGM 265 - 4) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Outgoing CO Line Alternative Destination” (PGM 173) Forward Destination CO TRANSFER Recall No-Answer Destination Transfer Ring Recall Ring

  32. Internet ipLDK Router iPECS Router Office C Office B Voice Networking IP Networking Solution iPECS-MG 300/100 Router BLF Manager Office A

  33. Voice Networking Voice Networking Function • Basic Call (Net Station Call) • Transit In/Out • Net Line Identification • Net Name Identification • Net 3rd Party Conference • Net Call Transfer By Reroute • Net Call Completion (Call Back) • Net Call Offer • Net Call Intrusion • Net Call Forward (register/cancel/service) • Net Do Not Disturb • Net Message Wait Indication (MWI) • Centralized VMS (Voice Mail system) • Centralized ATD Service (CAS)

  34. Voice Networking Basic Call System A MPB1 IP : 192.168.10.1 STA 1XXX System B MPB1 IP : 192.168.10.2 STA 2XXX • Assign Numbering Plan for Remote System (System B) • System Numbering Plan(PGM111) : • Assign remote number (Prefix 2, Digit3) • CO Group Assign for Networking Call • CO Line Attribute(PGM160) • Service Type : DID for incoming call • Outgoing /Incoming CO Group for Voice Networking • : Group 3 • CO Line Attribute (PGM 161) • Service Mode : H450/QSIG(E1) • 3) NET Enable • Networking Attr (PGM 320) • Net Enable : ON • CNIP/CONP : ON

  35. Voice Networking Basic Call System A MPB1 IP : 192.168.10.1 STA 1XXX System B MPB1 IP : 192.168.10.2 STA 2XXX • 4) Assign Networking Numbering Plan for Remote System • Networking Numbering(PGM321-1) : • Assign own system number (e.g. 1999) • An unused number from station range (1XXX=1000~1999)To be easy, choose the last number from station range • Networking Numbering(PGM321-2) : • Assign remote system number • Numbering Plan Type : NET • Numbering Plan Code (2XXX, X : 0~9) • Outgoing CO Group No : 03 • CPN : MPB IP address for remote system • Programming for System B is the same as above. • Related additional ADMIN • IP Address Plan (108) • VOIB Board Attributes (305) • H.323 Call Attributes (361)

  36. Practice Basic call System B MPB1 IP : 10.10.10.2 STA 1100~1199 System A MPB1 IP : 10.10.10.1 STA 1000~1099 • Assign Numbering Plan for Remote System (System B) • System Numbering Plan(PGM111) : • CO Group Assign for Networking Call • CO Line Attribute(PGM160) • Service Type : DID • Outgoing /Incoming CO Group for Voice Networking • CO Line Attribute (PGM 161) • Service Mode : H450/QSIG(E1) • Assign Networking Numbering Plan for Remote System • Networking Numbering(PGM321-2) : • Assign remote system number • Numbering Plan Type : NET • Numbering Plan Code (10XX or 11XX) • Outgoing CO Group No • CPN : MPB IP address for remote system

  37. PSTN or ISDN Voice Networking Transit Out Call System A MPB1 IP : 192.168.10.1 STA 1XXX Transit code : 4 System B MPB1 IP : 192.168.10.2 STA 2XXX PSTN Code 801 SYSTEM A • Assign Numbering Plan for Transit out code • System Numbering Plan(PGM111) : • Assign Transit out number (Prefix 4, Digit0) • Assign Networking Numbering Plan for Transit out code • Networking Numbering(PGM321-3) : • Assign transit out number • Numbering Plan Type : Transit Out • Numbering Plan Code : 4 • Outgoing CO Group No : 03 • AND Digit : 801 (CO Grp Access code for System B) • Digit Repeat : On (To send AND Digit) • CPN : MPB IP address for remote system

  38. PSTN or ISDN Voice Networking Transit Out Call System A MPB1 IP : 192.168.10.1 STA 1XXX Transit code : 4 System B MPB1 IP : 192.168.10.2 STA 2XXX PSTN Code 801 SYSTEM B • CO Group Access code • CO Group Access code Attr(PGM180) : • Set CO Group Access code (801) • CO COS • CO COS (PGM177) • Assign COS : COS 1 about incoming IP CO line. • CO to CO Call Attributes • CO to CO Attributes (PGM179) • Incoming CO Group – IP CO Line Group • Outgoing CO Group – PSTN CO Group • Incoming/Outgoing Direct : Enable

  39. Voice Networking Centralized Voice Mail System A MPB1 IP : 192.168.10.1 STA 1XXX System B MPB1 IP : 192.168.10.2 STA 2XXX Station Group : 2620 (Voice Mail Group) SYSTEM A • Assign Networking Numbering Plan for Remote System • Networking Numbering(PGM321-2) : • Assign remote system number • Numbering Plan Type : NET • Numbering Plan Code (2XXX, X : 0~9) • Outgoing CO Group No : 03 • CPN : MPB IP address for remote system SYSTEM B • Assign Station Group as Voice Mail Group (PGM200) • Change numbering plan of voice mail group for remote system • Station Group Number (PGM 115) • Change 620  2620 (match it with 2XXX for net numbering paln in System A

  40. Voice Networking BLF & DECT Mobility System A MPB1 IP : 192.168.10.1 STA 1XXX System B MPB1 IP : 192.168.10.2 STA 2XXX BLF Server IP : 192.168.123.112 Net BLF Programming • BLF Usage (PGM320)  ON • BLF Server IP Address and Port Setting (PGM320) • TCP Port / UDP Port • BLF Manager IP Address : 192.168.123.112 DECT Mobility • BLF Destination System IP Address/Port (PGM321) • BLF Destination System IP address : 192.168.10.2/1 • in system A/B • BLF Destination System Port : 9000 in System A/B

  41. H.323 Call Direct Call MPB1 IP : 192.168.123.117 STA 2XXX • 1) CO Group Assign for H.323 Call • CO Line Attribute(PGM160) • Service Type : DID for incoming call • Outgoing /Incoming CO Group for Voice Networking • : Group 3 • CO Line Attribute (PGM 161) • Service Mode : H.323 • 2) H323 Routing Setting • H.323 Routing Table (PGM 360) • Digit : Prefix Digit for Outgoing H.323 Call – 2 • Dest IP Addr : IP Address for H.323 Call • Max. 50 Index for each CO Group. • H.323 Incoming Attribute (PGM 362) • From IP Address : IP address for Incoming H.323 Call • Incoming CO Group Number : Group No for From IP. • Max 50 Index for a system

  42. Internet ipLDK Router iPECS Router Office C Office B SIP CO Call SIP Solution iPECS-MG 300/100 Router Office A SIP Phone SIP Server

  43. SIP CO Call SIP CO Call MPB IP : 192.168.10.1 STA 1XXX SIP Server IP : 61.41.106.116 • CO Line Attribute (PGM 160, 161) • SIP CO Basic Registration • SIP CO Additional Registration (system reset) • SIP CO Codec • SIP CO User Id

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