Strategic Plan 7/1/2013– 6/30/2014

1. Northeast Tennessee Workforce Investment Board Strategic Plan 7/1/2013– 6/30/2014

2. LWIA 1 Overview Data driven restructure of service options applicant assessments customized for employer needs technology based learning blended learning approaches DEI & YB deploymentEconomic and Community Development outreach and employer driven delivery New Hires by Sector

3. LWIA 1 Overview Every $1 invested in on-the-job training and skills training returned, in wages only, $9.81 back into our local economy WIA participant wages exceeded $6.2 M for Program Year ending 6/30/12 Return on Investment: ITA’s and OJT’s Business Services Team Recruitment support Skills development Worker readiness development Retention support Business stabilization through wage reimbursement Employee development through customized training, OJT& IW Ongoing ITA investment in targeted labor market clusters – Advanced Manufacturing sector - 19% of local labor marketLabor Supply/Demand Enhanced Labor Market Analysis Linking Education, Economic & Workforce Development – June 20 ECD partnership development and interaction with Jobs Base Camp Veterans Outreach Long term unemployed back to work

5. LWIA 1 Unemployment Comparisons LWIA 1 Age Demographics

6. 1. One-Stop Operator • A. Career Center Consortium • B. Service Integration: • Three functional alignment strategy sessions • On-going and planned quarterly meetings • C. Coordination Team is key mechanism • D. Planned SWOT analysis; on-going webinar participation; cross training of staff; facilitated by the NETWIB

7. 2. Sequestration, Implications & Operations Additional funds have been requested from TDOLWD to ensure stability of operations. Next Step: Strategic Plan modification.

8. 3. Career Center Operations TO BE CLOSED

9. 3.Career Center Service Functional Alignment Progress • Mini SWOT Analysis and brainstorming with WP and WIA management • Research • Identify assets • Identify program goals • Identify local partners • Leverage resources • Collaborate to implement • TN ECD Stakeholder Roundtables • Experienced Staff • Financial resources • Successful past history • Northeast Tennessee Workforce Investment Board

10. 3.Career Center Service Functional Alignment Progress

11. LWIA 1 • Rapid • Response Infrastructure

12. 4. LWIA 1 Rapid Response Infrastructure

13. 5.Top 3 Training Providers Participant Distribution Training Expenditures 40% 52% 31% 32% 23% Virginia Highlands Community College 16% Virginia Highlands Community College 59% On-the-Job Training Providers 22% 17%

14. 6. Key LWIA 1 Clusters Advanced Manufacturing Healthcare Transportation & Logistics

15. LWIA 1 Training Report Card % Completed Training % Entered Employment Training-Related % Entered Employment

16. 7.Regional Initiatives Industrial Trade Show (RCAM) in Kingsport July 19th 2012 Washington County Job Fair at Carver Park in Johnson City September 13th 2012 Veteran Job Fair Johnson City October 25th 2012 Job Fair RR Donnelly November 2nd 2012 The Greater Bristol Job Fair December 12th 2012 Career Fair Northeast State College Blountville April 17th 2013 Hiring Our Heroes Meadowview in Kingsport May 14th 2013

17. 7.Regional Initiatives LWIA 1 Career Center Business Development Services Strategy Partners include: ECD-IllifMcMah CC Consortium – Teresa Broome, Gracene Hensley, Kathy Pierce TDOLWD & CC Managers - Jack Greene, Steve Vinsant VR & CLEE – Teresa Smith WIA BDS Specialist – Chad Riner TDOLWD Employer Service Specialist – C.Ann Chapman LVER – Diana Tarlton All partners should promote the Career Center services including the Job Order process. If ECD Rep/Chamber/Individual Employer/etc. provides information of hiring opportunities to any member of the Business Development Services (BDS) Team, that member will notify designated partners. Employer posts Job Order on JOBS4TN Online website. BDS Team coordinates next step processes to ensure efficiency & effectiveness of the Team members. Job Order in system – Employment Security (ES) receives & reviews the Job Order and enables the Employer. Veteran Preference will apply. WIA BDS staff accesses the job openings in the job order system to identify potential employers to contact regarding OJT. BDS will contact and coordinate the CC Manager. BDS Team will meet with the employer. Meeting results will be communicated back to Career Center Managers and related partners. BDS staff will contact Employer Service Specialists & DRS Corporate Connections Program to notify them that BDS Team members will be contacting employer to market the Career Center and OJT. BDS staff will provide follow-up information to all BDS Team Members, including CC Consortium & Managers. BDS staff complete a monthly list of current WIA OJTs and distribute to the TDOLWD Career Center Consortium Team & Managers.

18. 8. Case Management & Data Integrity & Quality of Case Management Model Follow-up Job Matching & Placement Career Planning & Preparation for Career Link to Supportive Services Assessment DIRECT PARTICIPANT SERVICE ACTIVITIES MONITORING & DOCUMENTING SERVICES & OUTCOMES Interview Build Rapport Motivate Support Empower Listen Case Management Administrative Policies & Practices Data Validation and System Monitoring

19. 9. TN Works Act On-the-Job Training • To encourage economic recovery and to promote employment opportunities for dislocated workers • Available from Tennessee's Rapid Response allocation to address critical • Awarded $99,334.00 to connect forty (40) eligible dislocated workers with employers. • To date, 22 participants are enrolled in LWIA 1 under Tennessee Works Act and are placed on OJT’s in companies in the area

20. 10. Disability Employment Initiative “Mere words can never express my gratitude to the staff of AB&T and Career Center for their hard work, diligence and constant support.  Instead of being overwhelmed by my challenges, they simply  became more  motivated to find viable solutions.” -Owen “Participating in this program has helped me learn the skills I will need in order to effectively pursue a career in the Information Technology field. Thank You, AB&T and the DEI program for making this possible!” - Steven

21. Q & A