Outline • Source: UNITED STATES DEPARTMENT OF LABOR • Current status and trends of hospitality industry: 李旻庭(Erica) • Challenges and Solutions: 劉媞柔(Anny) • Job Training Initiative: 許羚奕(Ariel)、黃懷萱(Alison)
Why hospitality industry is a high growth industry? Q: What’s most young people’s first job in US in 2004? A: Food services and drinking places! ＊Over 21% of workers were aged 16-19 →lots of young people are involved in hospitality industry and chose it as their first job. ＊Hospitality industry is expected to increase17%in wage and salary employment between 2004-14 →there are lots of jobs opportunities in hospitality industry!
Trends in the Services Sector Q: Is there advancement or future in the hospitality Industry? A: Lots of youth are unaware of the range of hospitality careers!→there are lots of advancement and development in this field. Q: What’s the priority for employers? A: Find good employees, especially youth workers. Decrease turnover=retain skilled workers→in other words, improve the image of industry! ＊need to develop targeted strategies for previously untapped labor pools!→need new workforce!
Challenges ＆ Solutions Anny 劉媞柔
Personal Qualities + Interpersonal Skills Challenges • Image • Recruitment • Retention • Language skills • Employability/ Soft Skill • Consistent training models/ skill certifications Ｐ
Proposed Solutions • Investing 2 million dollars to recreate the field by recruiting and training new work force • Employers, public workforce system, other entities must work together • The government will provide genuine solutions, leadership, and models for partnerships
Job training initiative 黃懷萱 Alison
Purpose of the initiative • To help workers make use of new job opportunities • To help people enter the field with the right professional qualifications • To help the workers gain skills to build toward satisfactory careers
Targeted industries • Existing or emerging businesses are being transformed by developments in technology and innovation • Following are the fields that have sustained the most impact from such developments and thus need support to attain thorough change
Advanced manufacturing • Aerospace • Automotive • Biotechnology • Construction • Energy • Financial services • Geospatial technology • Health care • Hospitality • Information • Technology • Retail • transportation
The common solutions • Developing young workers • Building competency models and career ladders • Expanding training alternatives • Accessing new labor pools • Transitioning workers • Developing strategies for skills • Engaging small businesses
The expected outcomes • Ensuring the workers’ skills fit industry need • Increasing integration of community • Increasing the use of training as skills • Providing workers with paths to career enhancing opportunities to high growth occupations