1 / 28

Kypros-net Web Site: Learn Greek! On-line Course

Kypros-net Web Site: Learn Greek! On-line Course. SI 622 Evaluation of Systems and Services M. Elledge P. Zaphiris 4/15/00. The Project. Evaluate Learn Greek! language course Usability Functionality Quality Client: Kypros-net Originator/Administrator. The Product.

hopel
Télécharger la présentation

Kypros-net Web Site: Learn Greek! On-line Course

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Kypros-net Web Site:Learn Greek! On-line Course SI 622 Evaluation of Systems and Services M. Elledge P. Zaphiris 4/15/00

  2. The Project • Evaluate Learn Greek! language course • Usability • Functionality • Quality • Client: Kypros-net Originator/Administrator

  3. The Product • Kypros-net description • Formation • Purpose

  4. Kypros-net Web Site

  5. Learn Greek! Course • Course Description • Independent study course to learn Greek • 105 audio lessons, transcriptions, vocabulary, spell checker, dictionary • Objectives • Assist people in learning Greek language • Develop site using User Participation philosophy • Minimize expense (tapes from Cyprus Broadcasting Corporation (CyBC) radio; volunteers; MIT server)

  6. Learn Greek! Home Page

  7. Methods Used • Interviews with site creator, content contributors (2), director and administrator of U-M • Forty-three user surveys, 371 discussion board postings • Literature search of PsychInfo and Wilson databases • Comparative Evaluation with 16 web language sites • User testing of 8 tasks with 5 subjects • GTN for first two levels • Metaphor, Vocabulary analyses • Checklist/Cognitive walk-through on course • GOMS on 2 tasks

  8. Key Client Questions • How useful is the course? • How functional is the course? • How well does it meet on-line course standards? • What can be done to improve the course?

  9. Question #1 • How useful is the course? • Does it meet client objectives? • Does it meet user expectations? • Findings • Client objectives exceeded • User expectations met • Still, there are complaints

  10. Findings • Client Objectives • Participatory Design: 105 lessons transcribed by 8 users; dictionary, spell checker installed by users; on-going help provided by users • Steady increase in site visits over time

  11. Findings • User Expectations • High user satisfaction

  12. Findings • Positive Comments: • EASY TO UNDERSTAND • Fun • It helped refresh my Greek • Finally after surfing for a long time I found that you could learn Greek from the internet • It is a very progressive course, builds up confidence as it goes • Very good method of learning • It falls into place after listening a couple of times. • Greek is the most kick-butt language on earth!!!!

  13. Findings • Some User Complaints • Can’t download lessons • No pronunciation guide • Can’t compare text with lessons • Few instructions or information about course content

  14. Discussion Board Postings Category/Subject#%Total % Technical Problems with needing/installing keyboard fonts 56 15.1% Problems with/wanting to download lessons 49 13.2% Problems with installing/using RealPlayer 40 10.8% 39.1% Content Postings of on-line notes 73 19.7% Questions about availability of text, CDs or including links to web sites 37 10.0% 29.7% Comprehension Questions about vocabulary 28 7.5% Questions about grammar/spelling 17 4.6% Questions about dialect 2 5.4% 17.5% Miscellaneous 69 18.6%18.6%

  15. Question #2 • How functional is the course? • Do the operations work? • Is the architecture successful? • Findings • Site is subject to Internet vagaries • Learn Greek! architecture can be improved

  16. Findings • Operations • ON the site generally work • Translations, lessons, etc. function • Waiting can become tedious • Web operations less dependable • Server downtime • Slow lesson downloads • Intermittent transmission

  17. Findings • Architecture • Layout • Violates requirement for visual integrity • Inconsistent formatting • Labeling • Confusing (Greek to English in Greek?) • Incorrect (Vocabulary/notes = transcripts?) • Out-of-order (Instructions after the task?)

  18. Findings • Architecture (cont.) • Content • Few instructions (RealPlayer, Greek fonts) • No “Help” or FAQ • Multiple translations • Navigation • Hard to find things (transcripts) • Search engine can’t target course

  19. Question #3 • Does it meet language course standards? • Is the content appropriate? • Is the methodology appropriate? • Findings • Fairly unusual: hybrid of independent study + web-based learning • Pedagogy okay, course content can be enhanced

  20. Findings • Lacks some features

  21. Findings • Meets basic teaching methodologies

  22. Conclusions • Yin/Yang: Strengths are also weaknesses • Accessibility vs. dependability • Participation vs. consistency • Frugality vs. thoroughness

  23. Recommendations • Technical • Architecture • Content

  24. Questions?

  25. Other Findings • Findings • Recommendations

  26. Conclusions

  27. Next Steps

  28. Learn Greek! Site Visits

More Related