IPH leader in management and development of Hotels A service designed to ensure customer satisfaction in a 100 %
Interamerican Promo Hotels Inc. (IPH) "…. A service designed to ensure customer satisfaction in a 100%" The recognized leader in development and hotel management in Latin America AdministrationHotels Our Staff Portfolio Hotels Development Company History Hotels Recognized by its quality and standards of a prestigious brand in the world. Leader in the segment of hotels for business man. The brand of hotels most favorite with product quality consistent surpassing expectations with moderate price. An ecological concept, offering clean rooms with all the amenities and an experience in a comfortable atmosphere, natural and relaxd. A revolutionary concept hotel with rooms type suites competing with the luxury hotel market. A mark reconicida in the segment of luxury hotels. Quality hotels all offering what the customer wants. Highlighted by its design, decoration and personalized attention higher.
History of the Company Hpi InteramericanPromoHotelsInc, is a company established since 1992 with headquarters in Miami FL, USA, exclusive representative from 1992 to 2000 of PROMUS HOTEL CORPORATION owner of the marks Embassy Suites and Hampton Inn. Hpi InteramericanPromoHotelsInc Has developed and implemented first-class hotels in América-Latina under international franchises and account with the certification of Hilton Hotel Corporation, Marriott International and Sheraton as administrators hoteliers. In the year 2001 HPI InteramericanPromoHotelsInc Launched its own brand, Eco-Inn Under franchise system and in 2011 Beginning of operate boutique hotels and independent.
Mission Deploy and operate hotels under international brands or independent, selecting strategic locations, training and training the best staff, offering technical service high-level hotel which ensure the return and productivity for the investor. Vision Continue to be one of the most widely recognized hotel businesses in Latin America, developing hotels of category, with own brands or international in strategic locations. Operating under a system recognized by its quality in service and technology, adapting to the needs of each property, with the best trained staff; thus obtaining maximum performance with optimal financial results for investors. Parent Company InteramericanPromoHotels Inc. Miami- Office Principal-Región Caribbean. Administrative Offices Caracas - Venezuela Region - Colombia. Lima - Region Peru-Ecuador
Our system of Development To ensure success in the development of our projects, we take into account the following premises: Defined market, with growth insured. Strategic location with good access. Defined concept. Return on investment. Possibility to diversify the investment with alternate business to the hotel(offices, casino, trade). Sound financial structure and little risk for the Owner. Specialized personnel. Appropriate international brand to the structure of business.
Technical assistance contract Development Areas
Technical assistance contract Development Areas
Hotel Management Objective: The operator must manage the hotel in accordance with the provisions set forth in the franchise contract as well as obtaining the best financial results for the benefit of the owner. The term: the period of validity of the contract has a term of ten years and may be extended for two periods of five years by mutual agreement. Obligations of the operator: 1 Develop each year the Business Plan that includes: Hold monthly meetings with the owner and submit financial status, criticizes operational. 2
Hotel Management Managetheoperationalbankaccount of the hotel and allpaymentsthroughthisaccount. 3 4 Bringthebooks, records according to thestandards of the country. Employment Relationship Principles of IPH as Operator Operateunderthe rules and standards of the brand. IPH adoptsa philosophywhereitssuccessisbasedonthefollowingprinciples: - Administration of highcategory and excellentfinancialresults. - - Fewemployees, withbetter salaries thanthecompetition. - Reputation as anemployer of firstcategory. - - Preference for our guests. Monthly meetings and direct communication " Door Open" - Optimal relation and communication with the owner. - Honesty and Integrity. - - Performance Review, incentives, internal promotions. - Excellent relationship with the community.
Contract administration Hotel Management Obligations of the owner: Comply with the terms of the franchise agreement. * Review and approve the annual plan, operating budget. * Prepare annual balance sheets and takecare of fixedcosts. * Payment of insuranceonproperty. * Obligations of the franchise: * Comply with the terms of the franchise agreement. * Reservation Systems. Sales promotion and marketing. * Training and inspection of the operation and property. * Early Termination: The owner may terminate the contract by means of advance notice with 6 months in advance after 5 years of the contract and payment of compensation to the operator. *
Business structure with management contract Franchise Franchise Contract Operational Audit Management contract IPH Operator Owner STAFF
Operating concept Accounting Administrative Hotel accounting system. Operating System Property Management Systems, which guarantees that all income is through the system and audit of daily income. Management of bank accounts with signatures pooling. Maintenance of the replenishment fund of capital. Preparation and Presentation of Financial Condition, within the first ten days of the month. State of profit and loss and Balance of check. * * * * * *
Flow of Funds Check In IncomeGuest Dept. of Reception Night Audit Operating Account • IPH Cash Count ReportMonthly With StateFinancial And Balance • Payments: • All The Expenses And CostsOperational. • Payment Of Nomina. • Payment Of Insurance(Employees). • Taxs And Payment The Bank. • Franchise And FeeAdministration. • UtilityNet The Owner. Dept. Accounting Officer. Deposit daily income. Owner Replacement Fund
HOTEL management organization chart Directory Owner Corporate Management Hpi GENERAL MANAGER HOTEL LEGAL ADVISER The Executive Committee Sales Manager A&B MANAGER GERNETE SERV guest Head Maintenance Counter Security Manager Hr Banquet Sales Kitchen Reception Note: THE EXECUTIVE COMMITTEE IS THE BODY THAT TAKES DECISIONS IN THE HOTEL LED BY THE GENERAL MANAGER RESTAURANBAR Loves Keys Laundry
Corporate Organization chart CEO Corporate IT Sales and Marketing Corporate CHEF Controller Technical Services Manager Sales manager hotels CHEFS Hotels Counters Hotels
Preparation of Annual Business Plan for the approval of the owner that includes Management Plan. Salary Plan. Marketing and Sales Plan. Food and Beverage Plan. Operating Budget. Plan of refitting and fixed asset. * * * * * * Operate under the Manuals Operational that include: The Administrative System. Policy Of the Management. Policy The staff. Policy Food and beverages. Policy Of Accounting. Policy Marketing and Sales. Policy Maintenance. Policy Security. * * * * See Https:\\ iphglobal.net * * * *
Implementation of theGeneral Manager Each manager is trained in the hotels managed by HPI; performed presentation of candidates to the owners for their part approval of a candidate for the post. Manager Profile: Good presence. Broad knowledge hotel. Good judgment of business man. HandsOn, that is to say be active, motivating, leader. * * * * * Responsibilities of the Manager Bring the daily activity, according to policies HPI. Monitor Thecompetition, maximize revenue. Analysis of salaries. Maintenance of the Hotel. Training of personnel. Communication with the owner. Control of costs. * * * * * * *
Our own brands Independentbrands PUERTO ORDAZ, VERNEZUELA
Our Portfolio THE MILL RESORT IS PRESENTLY UNDER RENOVATION TO BECOME A COURTYARD BY MARRIOTT PALM BEACH RESORT 204 ROOMS, RESTAURANT, BAR, POOLS, SPA, GYM, BEACH, TENNIS COURT ARUBA
Lima, Perú, San isidro district Under management En Operación: Ecuador 99 rooms, restaurant, bar, gym Meeting rooms, skybarwith heated pool, parking
PUERTO ORDAZ, VENEZUELA Rosabela Hotel & Convention Center330 rooms, Atrium LobbyMeeting roomswith 1000 personcapacitySpa, Gym, outdoor Pool, 2 Restaurants,2 Bars,Execcutive Lounge, Business centerSushi, CommercialSpace, Parking
Undermanagement: Ecuador Guayaquil 189 rooms, meeting rooms Restaurant, bar, gym & squash club pool, parking
Under Management Caracas, Venezuela 88rooms, bar, restaurant, meeting space, business center, parking
PARAMARIBO, SURINAME Under management 140 Rooms, 2 Bars, 2 Restaurants. Pool, Gym
UnderConstruction Eco Premium, Puerto La Cruz. Venezuela 150 rooms, AtriumCafé, Meeting rooms,Bar, Spa, Pool,Restaurant, parking Eco Inn La Victoria, Venezuela 120 rooms, restaurant, bar,meeting rooms, poo;, business center, sky bar, Parking Hotel Gerais, Las Mercedes, Caracas 123 rooms, sky bar, meeting rooms, restaurant, bar, gym, business center, shopping, parking
UnderDevelopment in Venezuela Eco Premium, El Tigre. Venezuela 122 rooms, conference center, sky bar, pool, Gym, Restaurant , Bar, Business center Eco Premium Maracaibo, Venezuela 200 rooms, conferencecenter, pool, Gym, Restaurant , Bar, Business center
HOTELS DEVELOPED AND MANAGED BY IPH EMBASSY SUITES, CARACAS Y VALENCIA , VENEZUELA EMBASSY SUITRES BOGOTA, COLOMBIA EMBASSY SUITES SANTIAGO DE CHILE HAMPTON INN ANTOFAGASTA, IQUIQUE Y LOS ANGELES, CHILE FOUR POINT SHERATON MIRAFLORES, LIMA HAMPTON INN GUAQUIL, ECUADOR ALTAMIRA SUITES, CARACAS, VENEZUELA ECO INN CUZCO , PERU GRAN PARQUEZ HOTEL, TRUJILLO, PERU LANCASTER HOTL BUENOS AIRES, ARGENTINA
Our President A native of Germany, more than 40 years experience in the hotel industry. Since 1964 in the hotel industry, began his career of learning in the kitchen in Germany.Obtained Professional experience in several first-class hotels in Germany and Switzerland. Sous Chef, OuroVerdo Hotel Rio De Janeiro, Brazil; Executive Chef Crillon Hotel in Lima, Peru.1967 Opening of the Camino Real Hotel (750 rooms) Mexico City as Executive Chef. Hired by Marriott Corporation in 1969 as Executive Chef at the new hotel Paradise Marriott (500 rooms) in Acapulco. Started program of international cuisine in the television Channel 4 in Mexico. I participate in opening of several hotels Marriott In USA as "TaskForce". Klaus D. Moser 1973 General Manager Marriott Palmas del Mar (700-bed.) in Puerto Rico Temporary Change to the main offices of Marriott In Washington, appointment director of operations Peru. 1977 Change to HolidayInns Inc. as Director of Franchises and development,1978 promotion to Senior Vice President of Latin America and the Caribbean, responsibility on 73 hotels. 1983 Beginning of his own business in Miami with 4 restaurants, Airport Hotel and building of Multi- use in Coconut Grove. Training InteramericanPromo Hotel and representative of Promus Hotel Corporation For Latin America.
Ejecutivos Venezuela Miami, USA Caribe ySuriname Freddy Ascanio, VP Operation Nativefrom Venezuela, 15 yearswith IPH Freddy.Ascanio@iphglobal.net Solangel Cruz, V.P. Sales & Marketing Nativefrom Venezuela, 5yearswith IPH Solangel.Cruz@iphglobal.net Marlene Ponce, Director Human Resource Nativefrom Venezuela, 15 yearswith IPH Marlene.email@example.com Ing. Jesus Ramirez, Director of DevelopmentNativefrom Venezuela, 10 yearswith IPH Jesus.firstname.lastname@example.org Klaus Moser, CEO, NativefromGermany, more then 40 years hotel experienceKlaus.email@example.com Aysén Moser, CFO, NativefromTurkey, 15 yearswith IPH firstname.lastname@example.org Kristina Moser Design & Development Nativa de USA, 5 yearswithIPH, email@example.com SiegbertKindl, VP Operation. NativefromGermany, 5 yearswith IPH Siegbert.Kindl@iphglobal.net Egon von Foidl, VP Operaciones, NativefromAustria, 10 yearswith IPH Egon.vonfoidl.iphglobal.net John Costello, CFO, NativefromPhilipines, 18 yearswith IPH John.c firstname.lastname@example.org Region Peru y Ecuador Ralph Moser, COO Perú, nativo de Alemania, 7 yearswith IPH Ralph.email@example.com Stefano Piroli, VP Operation, Native from Italy, 12 years with IPH, firstname.lastname@example.org