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Evaluating Expert Systems for Network Design: Insights and Comparisons

This document analyzes three existing expert systems for network design focusing on their approaches and user adaptability. Deployed in organizations with up to 1,000 network users, these systems offer a choice between interview-based or expert-driven methodologies. Key features include wizard-based interviews, tutorial videos, expert consultation for specific Cisco products, and considerations for network characteristics such as high availability, enhanced security, and performance. This comparison aims to enhance network architecture for both home users and businesses.

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Evaluating Expert Systems for Network Design: Insights and Comparisons

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  1. Comparison with 3 existing expert system for network design JeongKi Kim Chih-HuiWen Yu-Hua Yang

  2. Cisco Solution Designer • Deployed in organizations with up to 1000 network users • Given a choose between interview-based or expert approach • wizard-based interview approach • Given tutorial videos before interview • expert approach • Need to contact an expert for specific devices

  3. Cisco Product Provider • Number of Users • in the main location or in the HQ • Network Foundation Growth Technologies • video conferencing, CRM and Call centers, Storage Area Network • Network Features • Wide Area Network • Number Branch Offices • Branch Office Users • Remote Access • Virtual Private Network (VPN) • Remote Access Users • Remote Access Computers • Service/Support • Prioritize the Network Features • High Availability, Enhanced Security, Performance of Applications (Advanced QoS), Management

  4. NetGear • Could be use either by home user or business user • For home user, provides wireless device, digital entertainment, storage • For business, customers will be asked some technical issues. Users need to have network knowledge. • Provide improvement for existing architecture • Able to add to cart and buy it directly from the advisor tools.

  5. Networking Product Finder • Mainly use for home user • Advisor will pick products, which depends on performance satisfying by customers’ need • Check email and surf the web • Print wirelessly • Share files among multiple computers • Play games • Stream videos and movies; or listen to music

  6. Comparison Table

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