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Getting Started With TeleStaff

This presentation is designed to acquaint you with the TeleStaff system. Telestaff is accessible to you from at work computers, from your phone or from any computer with internet access. . What is TeleStaff?. TeleStaff is a staffing program that the fire department is using do our daily staffing and payroll. Telestaff takes the place of the old phone in staffing system and will allow you more freedom to make yourself available for work. .

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Getting Started With TeleStaff

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    1. Getting Started With TeleStaff

    2. This presentation is designed to acquaint you with the TeleStaff system. Telestaff is accessible to you from at work computers, from your phone or from any computer with internet access.

    3. What is TeleStaff? TeleStaff is a staffing program that the fire department is using do our daily staffing and payroll. Telestaff takes the place of the old phone in staffing system and will allow you more freedom to make yourself available for work.

    4. Logging into TeleStaff There are three methods to log into Telestaff

    5. Definitions In this presentation TeleStaff = Accessing the system from the HQ computers or from your phone WebStaff = Accessing the staffing program from a home computer.

    6. Click on the links below to learn about Telestaff WebStaff & Phoning into Telestaff

    7. This is the TeleStaff login screen Every time you open TeleStaff, you will be prompted to enter your login ID and password

    8. The TeleStaff Window Navigator

    9. The Help menu is designed to assist you in becoming comfortable using the TeleStaff system

    10. The Navigator is viewed in a tree form allowing easy access to staffing information

    11. The TeleStaff window is the main window from which all work is done with TeleStaff

    12. Access My TeleStaff Click on the + symbol next to the My TeleStaff folder Now you have access to the Calendar, Information, and Reports subfolders

    13. Your TeleStaff Calendar Click on the Calendar folder in the Navigator and you will see your TeleStaff Calendar appear in the TeleStaff window.

    14. The TeleStaff Calendar is where you can manage your personal staffing calendar. In this window you can request leave, signup for work, and view your position on the TeleStaff Pick List

    16. Your scheduled shifts are displayed as large boxes in the top left of each working day

    17. Click the forward or back arrows to view a desired month

    18. Signing Up for Seasonal Work Assignments in TeleStaff Click on the Calendar folder in the TeleStaff Navigator Click on the date(s) you want to make yourself available Right Click and choose Add

    20. Click on the Work Code on the pull down menu Select a signup code

    21. Verify the time and day you are signing up for work

    22. The Available for Seasonal Assignment code is shown on your Calendar

    23. Remove a Sign up Code in TeleStaff Right click on the Sign up code Left click Remove

    24. Click Ok

    25. The sign up code has now been removed from you calendar

    26. Request a Seasonal Day Off in Telestaff (A-Level Summer Staffing Only) Click on the Calendar folder in the TeleStaff Navigator Click on the date(s) you want to make yourself available Right Click and choose Add and then Seasonal Day Off

    27. Click the Work Code drop down box,

    29. Remove a Code in TeleStaff Right click on the code you want to remove

    30. Click Ok

    31. Contract Switches

    32. Contract Switches

    33. Contract Switches Click Ok

    34. Contract Switches Your calendar now reflects the Contract Switch off-duty code

    35. Your TeleStaff Information Record

    39. The Paybacks Tab is where you can look up previous shift trades Click on the Owes Me tab to review personnel who owe you a trade Click on the I Owe tab to review personnel you owe trades to

    40. The Penalty tab is not currently used

    42. The TeleStaff Roster

    45. You can locate anyone on the roster by clicking the locate person button and clicking on their name in the locate person window

    46. The TeleStaff Pick List Click on Calendar in the TeleStaff navigator Window

    47. The TeleStaff Pick List

    49. WebStaff

    51. Opening WebStaff

    52. Starting WebStaff

    53. The WebStaff Calendar

    57. Signing Up for Seasonal Work Assignments in TeleStaff

    62. The Roster

    64. WebStaff Roster

    67.

    68. Request a Seasonal Day Off in WebStaff (A-Level, Summer Staffing Only)

    69. Request a Seasonal Day Off in WebStaff

    73. Removing a Seasonal Day Off in WebStaff

    75. Entering a Contract Switch in WebStaff

    76. Entering a Contract Switch in WebStaff

    77. Contract Switches

    78. Contract Switches

    80. Contract Switches Your calendar now reflects the Contract Switch off-duty code

    81. Your WebStaff Resource Page

    85. The WebStaff Pick List

    86. The WebStaff Pick List

    88. TeleStaff Access Over The Telephone TeleStaff can contact you over the telephone with working opportunities, work schedule changes, and even important messages ! And with TeleStaff, you can easily access your staffing information over the Telephone !

    89. TeleStaff will always prompt you for your TeleStaff ID and password to verify your identity Keep your password secure !

    90. This is the number to call into TeleStaff: (949) 644-3390 TeleStaff will provide you with all the menu options when you call If you have any questions ask your TeleStaff Administrator!

    91. Phoning into TeleStaff

    98. Got Problems????

    99. Click on the links below to review Telestaff WebStaff & Phoning into Telestaff

    100. Finally

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