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My Library

My Library. The need to involve young people in the services that affect them. Large county – 73 libraries, 11 mobiles Reaching young people Focus groups – 1 library – sustainability –expectation –delivery, staff intensive Questionnaires – short term Mystery shopping.

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My Library

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  1. My Library

  2. The need to involve young people in the services that affect them • Large county – 73 libraries, 11 mobiles • Reaching young people • Focus groups – 1 library – sustainability –expectation –delivery, staff intensive • Questionnaires – short term • Mystery shopping

  3. Young people already involved as volunteers – eg SRC Work experience Stock purchase projects But…….

  4. My Farm! My Library!

  5. Aims • To involve young people in genuine decision making and to gather feedback on our services • To help young people learn about the realities of managing a customer-focused library service • To help young people develop critical thinking and evaluation skills • To promote library services to young people and their families

  6. Structure • 12 questions – 1 per month for a year • Had a series of questions prepared but kept feeding in new ones • Meet each month to decide on question and plan action and response to previous question • Used constant contact software – email question every month

  7. Recruitment • Press • Website • Secondary School Librarians • Involvement Team • Facebook and Twitter • Aimed at 12-16 year olds -parents had to give permission some used parents email

  8. 90 young people – 72 participated • 52 female and 20 male • Average age at the end of the project year 14.6 • Average response rate was 7.8 questions • 15 answered every question

  9. questions • October –Reading ideas • November – Budget • December – Reward for completing metropolis • January -What areas of the library they used • February –Promoting You Tube channel • March – Activities for SRC volunteers

  10. April – YA/Cross over section • May –Difficult situations • June –Promoting library services to a friend • July – websites to help with homework • August – Recommended read of the year • September - Evaluation

  11. Every person who responded to the final evaluation question felt that taking part was worthwhile A chance to express feelings, opinions and ideas 49%Help change/improve the library service 46%A voice for young people 27%Feel involved 16%Realise how libraries run 16%

  12. Why the project was worthwhile • I liked helping the library and some of the questions like the one about books for difficult situations really made me think • I enjoyed giving feedback to the library and it felt good to know that my opinion counted • I could see what other people thought about the different questions and if they agreed with my view • It was nice to see the changes the library may be making because of the people who took part

  13. It’s hard to believe I’ve been doing this for a year and I have looked forward to the monthly email.

  14. Recommended reads by young adults taking part in My Library

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