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The Good Samaritan Clinic

The Good Samaritan Clinic. Overcharged Client. The Problem. Clinic is being sued for overcharging a patient for an unexpected procedure. The client is claiming that The Good Samaritan Clinic charged him for a tonsillectomy that he did not actually receive. Procedure #1.

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The Good Samaritan Clinic

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Presentation Transcript

  1. The Good Samaritan Clinic Overcharged Client

  2. The Problem • Clinic is being sued for overcharging a patient for an unexpected procedure. • The client is claiming that The Good Samaritan Clinic charged him for a tonsillectomy that he did not actually receive.

  3. Procedure #1 • The clinic received a call from a upset patient concerned about an overcharging on the medical bill. • The clinic said they would look further into it.

  4. Procedure #2 • The clinic dismissed the the accusation for later notice. • A week later they received a call from the patients lawyer informing the clinic that they were taking this matter into further hands.

  5. Procedure #3 • The clinic looked into this matter and found that they haven’t charged the patient for a tonsillectomy. • They looked further into the time and date and found that they have billed the wrong patient.

  6. Procedure #4 • The patient dismissed it’s claims and has proceeded his care at Good Samaritan Clinic.

  7. The End

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