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A/R Management Strategies for Student Retention Drew Rozzi - Regional Sales Executive April 2019

A/R Management Strategies for Student Retention Drew Rozzi - Regional Sales Executive April 2019. Who is ECSI?. ECSI IS FOUNDED IN 1972 (47 YEARS AGO!) IN PITTSBURGH, PA. HEARTLAND PAYMENT SYSTEMS, INC. ACQUIRES ECSI IN 2012. HEARTLAND PAYMENT SYSTEMS, INC. ACQUIRES TOUCHNET IN 2014.

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A/R Management Strategies for Student Retention Drew Rozzi - Regional Sales Executive April 2019

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  1. A/R Management Strategies for Student RetentionDrew Rozzi - Regional Sales ExecutiveApril 2019

  2. Who is ECSI? ECSI IS FOUNDED IN 1972 (47 YEARS AGO!) IN PITTSBURGH, PA HEARTLAND PAYMENT SYSTEMS, INC. ACQUIRES ECSI IN 2012 HEARTLAND PAYMENT SYSTEMS, INC. ACQUIRES TOUCHNET IN 2014 FULLY INTEGRATED RECOVERYSELECT SOLUTION IS CREATED 2014 – TODAY: UNCERTAIN TIMES IN HIGHER ED

  3. From the Headlines • At 30-Year Low, U.S. Birth Rate Shows Striking Difference Between States – Wall Street Journal • Declining Birth Rate will Make College Students a “Hot Commodity” – Education Dive • Why Enrollment is Shrinking at Many American Colleges - Forbes • Number of Colleges and Universities Drops Sharply Amid Economic Turmoil – Inside Higher Ed

  4. Trending in Higher EdSince 2014… • Delinquent accounts are up • Enrollment is down • Business office resources are down

  5. Today’s Challenges

  6. Student Retention vs. Recruiting • It’s cheaper to keep a student than to recruit a new one. • Cost to Recruit One New Student • Community Colleges = $1,000 - $2,000 • 4-Year Public School = $2,000 - $4,000 • 4-Year Private School = $3,000 - $6,000

  7. Student Retention in Action

  8. Have you recently been included in more discussions about student retention at your school?

  9. Do you allow students to re-enroll with a balance? What is that balance threshold? Balance Due

  10. What else have you done to increase student retention?

  11. Why ECSI Clients Choose RecoverySelect • Engagement, retention, & revenue • Integration, elimination of manual work • Student Experience

  12. Questions?

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