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Checking & Corrective Action

Checking & Corrective Action. EPA Regions 9 & 10 and The Federal Network for Sustainability. ISO 14001 Components. Policy. Planning. Implementation and Operation. Checking and Corrective Action. Management Review. ISO 14001 Elements. Checking and Corrective Action involves:

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Checking & Corrective Action

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  1. Checking & Corrective Action EPA Regions 9 & 10 and The Federal Network for Sustainability

  2. ISO 14001 Components Policy Planning Implementation and Operation Checking and Corrective Action Management Review

  3. ISO 14001 Elements Checking and Corrective Action involves: • Monitoring and measurement • Nonconformance and corrective and preventive action • Records • EMS Audits

  4. Monitoring and Measurement EPA Regions 9 & 10 and The Federal Network for Sustainability

  5. Requirements • Document procedures to routinely monitor and measure activities with significant impacts • Record progress on objectives & targets • Calibrate equipment • Evaluate compliance • Keep records

  6. Actions to Support Measurement • Identify performance indicators • Establish schedules for monitoring • Establish record-keeping requirements • Document measurement procedures • Communicate to appropriate staff and managers

  7. Nonconformance and Corrective and Preventive Action EPA Regions 9 & 10 and The Federal Network for Sustainability

  8. Requirements Establish procedures for • detecting • reporting • investigating • correcting • preventing Non-conformance with the EMS

  9. Actions • Identify cause of nonconformance • Determine appropriate response • Ensure actions are appropriate to the size of the problem • Identify personnel responsible for corrective action and their authorities • Implement corrective action

  10. Actions continued • Investigate root cause to identifypotential preventive action • Implement or modify controls to prevent repetition of the nonconformance • Track progress on correction/prevention • Document changes in written procedures • Record the changes made

  11. Records EPA Regions 9 & 10 and The Federal Network for Sustainability

  12. Requirements • Identify records associated with environmental issues • Establish and maintain procedures for their identification, maintenance and disposal

  13. Documents vs. Records Documents • Offer guidance or explain actions to be carried out • Can be changed Records • Provide verification of things that have happened • Cannot be changed

  14. Documents vs. Records • Documents are materials that provide management directions: • environmental policy • internal standards and operating procedures • EMS procedures • organization charts • emergency plans • Records include • training records • incident reports • product information • complaints and responses • audit results • management review meeting minutes

  15. Scope of Records Records should cover: • Legislative and regulatory requirements • Permits • Environmental aspects and their associated impacts • Environmental training activity • Inspection, calibration and maintenance activity Continued…

  16. Scope of Records …Records should cover: • Monitoring data • Details of non-conformance: incidents, complaints and follow-up action • Product identification: composition and property data • Supplier and contractor information • Environmental audits and management reviews

  17. Requirements for Records Maintenance Good environmental information management includes: • Identification • Collection • Indexing • Filing • Storage • Maintenance • Retrieval • Retention • Disposal

  18. EMS Audits EPA Regions 9 & 10 and The Federal Network for Sustainability

  19. Requirements • Determine whether the system conforms • Assess whether it has been properly implemented and maintained • Provide information to management

  20. Types of EMS Audit • Complete • Partial • Internal • External • Certification audit • Surveillance audit

  21. EMS Audit Protocol Establish procedures that cover • Scope • Frequency • Methodologies • Audit responsibilities • Reporting responsibilities

  22. Audit Program Establish audit schedule Internal External Base on environmental importance of the activity Consider results of previous audits

  23. Audit Process • Document and record review • Opening meeting • Site tour • Interviews • Auditor conference(s) • Findings development • Closing meeting • Audit report

  24. Audit Outcomes • Report to management • Identify corrective actions • Record audit results

  25. Continual Improvement • Identify areas for improvement of EMS • Determine root cause of nonconformance • Develop corrective and preventive action plan • Implement corrective and preventive actions • Verify effectiveness of action plans • Make changes to procedures

  26. Summary • An EMS involves checking and corrective action procedures • Identifies nonconformances and opportunities for improvement • The system itself is audited • Document changes in procedures • Record changes made

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