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This document highlights key aspects of the communication process in business administration, focusing on Mr. Bernstein's insights. It covers various communication barriers, distractions, distortions, and the importance of selectivity in messaging. The text explores different channels of communication, including oral, written, email, instant messaging, and non-verbal communication. Understanding these elements is crucial for effective management and leadership within organizations, enabling smoother information exchange and collaboration among team members.
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Business Administration & Management Mr. Bernstein The Communication Process, pp 244-249 April 22, 2014
Business Administration & ManagementMr. Bernstein Communications Barriers Distractions Distortions and Selectivity Channels of Communication Oral Communication Written Communication Email Text or other IM NonVerbal Communication