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WHERE IS BREMEN?

WHERE IS BREMEN?

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WHERE IS BREMEN?

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  1. WHERE IS BREMEN? BREMEN Hamburg Rostock Inhabitants: 550.000 Surface Area: 325 km² Berlin Hannover Magdeburg Düsseldorf Dresden Erfurt Frankfurt Nürnberg Stuttgart München Barbara Lison

  2. German Libraries in Figures Libraries: 10,400 Media: 363 million Visits per anno: 220 million Loans per anno: 472 million Regist. Readers: 11 million Programs for 280,000 children and adults per anno Germany in Figures Inhabitants: 82 million States: 16 Local authorities: 5,000 Universities: 300 Some facts about German Libraries • 4,5 Media per capita • 2,6 Visits per capita • 5 Loans per capita • >14 percent of the population have a library card  Barbara Lison

  3. WHERE DO GERMANS GO ON SUNDAYS? Certainly not into the Public Library ! Barbara Lison

  4. Why do Germans not go to Public Librarieson Sundays? Barbara Lison

  5. The BACKGROUND Barbara Lison

  6. WHERE DO GERMANS GO ON SUNDAYS? Working Hours Act (1954) Last revision 1994 § 9 Sundayand Holiday Rest • (1) Employees shall not work on Sundays and Public holidays from 0 to 24 clock. Working Hours Act 1994 Barbara Lison

  7. WHERE DO GERMANS GO ON SUNDAYS? EXCEPTIONS § 10 Labour on Sundays and Public Holidays(1) If the work cannot be carried out on weekdays, employees may work on Sundays and public holidays, deviating from § 9: ... For sport and leisure, recreation and entertainment facilities, for tourism as well as in museums and academic libraries with reference collection,… Working Hours Act 1994 Barbara Lison

  8. WHERE DO GERMANS GO ON SUNDAYS? EXCEPTIONS § 10 Labour on Sundays and Public Holidays !!! NO EXCEPTIONS FOR PUBLIC LIBRARIES!!! Working Hours Act 1994 Barbara Lison

  9. WHERE DO GERMANS GO ON SUNDAYS? Where can Germans goon Sundays? Barbara Lison

  10. Sunday Opening of Public Libraries is an issue of national importance Barbara Lison

  11. WHERE DO GERMANS GO ON SUNDAYS? Whyshould Public Libraries be open on Sundays? Life haschangedand Public Libraries havechanged: • Changes in lifestyles and living patterns • More andmorepupils at Fulltime-Schools • Familieswithbothparentsworking • Single parentworking • Trend ofsocialsegregationandisolation • Libraries claimtobe a freepublicspaceforlearning, communicationandinspiration – „Second Living Room“ Barbara Lison

  12. WHERE DO GERMANS GO ON SUNDAYS? „Players“ and Stakeholders around theSundayopening Barbara Lison

  13. WHERE DO GERMANS GO ON SUNDAYS? „Players“ and Stakeholders around theSundayopening andtheirposition Barbara Lison

  14. WHERE DO GERMANS GO ON SUNDAYS? Whataretheinterestofsomeofthestakeholders? • Old fashionedunderstanding/ ideaof a publiclibraryas a placetotake out books – manydecisionmakers, manypoliticiansdon‘tseetheneed • Resistenceoflibrarystafftowork on Sundays • ResistenceoftheLibrarian‘sAssociation „in favourofthestaff“ • Resistenceofthe Unionto open uptheissueofSundaysandpubliclibrariesbecauseof • „interests“ oflibrarystaffand • fearto open upthediscussionaboutlabour on Sundays in general Barbara Lison

  15. WHERE DO GERMANS GO ON SUNDAYS? What is the interest of the library patrons / the citizens? By the way: This should be also the interest of the library management !!! Barbara Lison

  16. WHERE DO GERMANS GO ON SUNDAYS? The Sunday Pilot Test of Bremen Public Library Barbara Lison

  17. WHERE DO GERMANS GO ON SUNDAYS? January 2012: Bremen Parliament Decision: Bremen Public Library should do a pilot test in order to find out if public libraries are visited on Sundays if they are open regularly. 6 Sundays regularly open between October and April Every firstSundayfrom November till April Barbara Lison

  18. WHERE DO GERMANS GO ON SUNDAYS? Communication of „Sunday Pilot“ in Bremen „The Central Library will be open coming Sunday“ Barbara Lison

  19. WHERE DO GERMANS GO ON SUNDAYS? Do you want to join me in going to…? Communication of „Sunday Pilot“ in Bremen NO PERHAPS YES Barbara Lison

  20. WHERE DO GERMANS GO ON SUNDAYS? The RESULTS Barbara Lison

  21. Increasing tendency of the libraries performance during Sunday openings 13.033 4.264 New Library Cards orrenewals Loans Returns Visits Barbara Lison

  22. WHERE DO GERMANS GO ON SUNDAYS? Loansand Visits on SundayscomparedtoWeekdays (Average per hour) Visits Loans Weekdays Sundays Barbara Lison

  23. The Main Target Groups for Sunday opening In general:People who like to stay in the library for a longer time and use it as a „Second Living Room“ • Familieswithkids • Mothers / Fatherswithkids • Male visitors • Visitors, working • Visitorscoming in socialgroups Barbara Lison

  24. Oral feedback of customers „Phantastic, we had a great time here together!“ (Mother and daughter) „We like it that you have opened the library for us.“ (Couple) „Good idea and good place to go to for less well-off people who do not know where to go to on sudays!“ „It‘s like a long desired wish has been fullfilled now!“ (Mother and son) „Just great that you are open on sundays, too!“ (Father with 3 kids) Barbara Lison

  25. Written Feedback on our feedback cards Just great that you are open on Sundays, too. This is the right day for families. Please, now every Sunday! „Just greatthatyouareopen on Sundays! Duringtheweekitisdifficultforustocometothelibrarywiththewholefamily.“ „Sunday opening is the best !!!“ Barbara Lison

  26. Reaktionen auf Facebook Barbara Lison

  27. Customer Survey on Sunday WHY ARE YOU COMING TO THE LIBRARY TODAY, ON A SUNDAY? I feelmore relaxed on a Sunday Today I cancomewithmyfamilyI do not wanttobelonesomeon Sundays Just bychance I have time only on Sundays Else Barbara Lison

  28. Customer Survey on Sunday DID YOU COME TO THE LIBRARY WITH SOMEBODY ELSE? YES, WITH FAMILY / WITH CHILDREN NO YES, WITH FRIENDS Barbara Lison

  29. Customer Survey on Sunday AGE GROUPS Barbara Lison

  30. Customer Survey on Sunday OCCUPATION SCHOOL WORKING RETIRED STUDENT HOUSEWIFE / HOUSEMAN UNEMPLOYED TRAINEE Barbara Lison www.stabi-hb.de 30

  31. Percentage of working library users on weekdays and on Sundays Weekdays Sundays Barbara Lison www.stabi-hb.de 31

  32. Percentage of special age groups of library users on weekdays and on Sundays Years Years Weekdays Sundays Barbara Lison

  33. Customer Survey on Sunday Would you recommend to visit the PL on Sundays ? YES UNDECIDED NO Barbara Lison

  34. WHERE DO GERMANS GO ON SUNDAYS? The STAFF Barbara Lison

  35. Questionaire to the staff who worked on the 6 Sundays „Wouldyouwork on a Sundayagain?“ YesNo Perhaps Barbara Lison

  36. Questionaire to the staff who worked on the 6 Sundays Barbara Lison The mainexperienceofthestaffparticipating was positive: • „extremely positive cooperationbetweenstaffmembers “ • „relaxed atmosphere“ • „relaxed andthankfulandkindcustomers“ • „goodfeelingofbeingespeciallyusefulforthecustomers“

  37. WHERE DO GERMANS GO ON SUNDAYS? These are the facts! What‘s next? Barbara Lison

  38. What‘s next? Conclusion: • The pilot in Bremen shows the need in the population for a Sunday opening of public libraries. • Without changes to the national Working Hours Act no regular Sunday opening of PLs is possible. • This issue is highly political and could initiate a political debate about the role of public librariesin our society Barbara Lison

  39. What‘s next? Position of the German Library Association: The national Working Hours Act has to be changed! Barbara Lison

  40. What‘s next? Advocacy!Advocacy!Advocacy!Advocacy! • (Try to) Convincepoliticians • Find supporters ! • Buildalliances! • Tell storiesandusedataandfacts! … Barbara Lison

  41. When will Germans go to the Public librarieson Sundays? „I do hope within the next 5 years! One of my general personal professional goal is to get a reform of the national Labour Law so that public libraries can give service to their customers also on Sundays. And this is one of main advocacy issues in the next years.“ Thank You for Your Attention!!! Barbara Lison