ServiceNow Online Training + 91 9989971070 www.visualpath.in
Agenda • Introduction • What is ServiceNow • ServiceNowArchitecture • Benefits of ServiceNow • Why is ServiceNow • Products Of ServiceNow
Introduction 1.Servicenow is a software Platform that supports ITSM and automats common business process (ITBM) 2. It is a platform-as-a service (PaaS) Provider as a service Management . 3. This software as a service (SaaS) platform contains a number of modular Applications.
4.It was founded in 2003 Foundation Members are : Fredluddy Davidloo Dongoodliffe Bowruggry 5. Headquartered in Santa Clara, California
What is ServiceNow • Service Now is a IT Service Management Tool Designed As Per ITIL guidelines • It is cloud Platform which one user interface and one data model • The Main vision of ServiceNow is build a cloud based platform that would enable regular people to create a meaningful application to route work through enterprise
ServiceNow Architecture The majority of cloud service offerings today, run on the age-old Multi-tenant architecture like AWS, Azure, Salesforce, Oracle, etc. The Multi-tenant architecture creates a single instance which serves multiple customers.. This usually deals with complex databases which demand frequent maintenance, often leading to unavailability of resources to customers. This is why ServiceNow has adopted a Multi-instance architecture
Benefits of ServiceNow • Hosted In The Cloud • Based On ITIL • Customizable • Data confidentiality and integrity • Improved operational tracking • Continuity of service • On Demand IT Service management • Customer Self Service • Powerful Reporting
Why is ServiceNow • Reduction Of ITSM costs by 60% to 80% • Uses Technology as a tool • Process improvements with agility and low risk • Uses ServiceNow Technology as a tool not a barrier • Don’t have to choose between upgrading and configuring .
Products Of ServiceNow • It Service Automation Application: helps IT spend more time delivering innovative business solutions. • Project portfolio management applications: Includes demand , Project Portfolio, resource management and SDLC • Custom application development: Developers can rapidly turn Ideas in to working applications
Work Management: helps organizations manage works tasks of any kind that need to be performed on that location • Performance analytics: any easy to use , cloud based IT and business intelligence, applications Designed for reporting and analyzing performance in ServiceNow.
Contact For More Information About ServiceNow Online Training Visualpath Training Institute Address: Flat no: 205 , 2nd floor, Nilagiri Block, Aditya Enclave Ameerpet , Hyderabad Call : 9989971070 Visit : www.visualpath.in