Tekslate SERVICENOWONLINE TRAINING
SERVICENOWONLINE TRAINING • ServiceNow Training – ServiceNow progress, supports and implements a suite of on-demand IT service management features offered via the Internet as software as a service (SaaS). These features are licensed on a simple and economical subscription basis. The latest release of ServiceNow is Fuji. • ServiceNow discriminate itself with others by presenting software as an automatic upgrades, service, flexible subscription models and mobile interface.
SERVICENOWONLINE TRAINING Why ServiceNow? • Explain Service-Now.com key features and benefits. Perform core configuration tasks. Manage data with table, the configuration management database (CMDB) sets , import and update sets. • Understand core Service-Now.com applications and modules. • List the high-level setup steps for the mandatory dependencies. • Understand the high-level process involved in implementing Service-Now.com ITSM platform (post-mandatory-dependency-implementation) • Work with the User Interface (UI) policies, data policies, UI actions, business rules and client scripts • Add users group and roles • Describe how the out-of-box Self-Service Application pages display. • Configure baseline dashboard, Configure alters and notification • Describe options for configuring Self-Service Application Initial Landing Pages. • Explain how to verify the initial implementation.
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