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New frontiers in internal communications

New frontiers in internal communications

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New frontiers in internal communications

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  1. New frontiers in internal communications

  2. What is internal communication these days?

  3. Where isthe industry at?

  4. 38% Global survey of 1100 professional communicators undertaken by Melcrum 2006

  5. budgets increased Global survey of 1100 professional communicators undertaken by Melcrum 2006

  6. 70% Global survey of 1100 professional communicators undertaken by Melcrum 2006

  7. strategy is aligned Global survey of 1100 professional communicators undertaken by Melcrum 2006

  8. only 18% Global survey of 1100 professional communicators undertaken by Melcrum 2006

  9. demonstrate ROI Global survey of 1100 professional communicators undertaken by Melcrum 2006

  10. blogging

  11. How do we communicate?

  12. interact differently

  13. peer-to-peer trust

  14. institutional trust

  15. user not author

  16. participation

  17. not channels

  18. Areas we will focus on

  19. no. 1

  20. trends

  21. buzz words

  22. tools

  23. what does the future hold?

  24. Leadership communication is no. 1

  25. formal media Towers Perrin 2006 Global Workforce Study

  26. 7% impact Towers Perrin 2006 Global Workforce Study

  27. chats with leaders Towers Perrin 2006 Global Workforce Study

  28. over the coffee pot Towers Perrin 2006 Global Workforce Study

  29. 61% impact Towers Perrin 2006 Global Workforce Study

  30. ‘Actions of senior leadership’ Melcrum engagement report 2008, 67 countries

  31. no. 1 driver Melcrum engagement report 2008, 67 countries

  32. employee engagement Melcrum engagement report 2008, 67 countries

  33. Face to facecommunication counts

  34. third time in a row New Frontiers in Employee Communications 2006, Edelman

  35. in-person New Frontiers in Employee Communications 2006, Edelman

  36. most effective New Frontiers in Employee Communications 2006, Edelman

  37. A focus on leaders

  38. accountability

  39. communication competencies

  40. internal communicators

  41. support

  42. line managers

  43. face to face

  44. antidote to technology

  45. Trends and buzz words

  46. feedback feedback feedback

  47. beyond the workplace

  48. “If we really want to see an engaged workforce, I think we have to start with the real needs of that work force and work back from that to create the (communications) strategy. We have to put employees under the same microscope as we put our customers under…”Roger D’Aprix

  49. less words

  50. picture