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This flowchart outlines the structured approach for resident involvement in Southend, highlighting key committees and groups such as the Southend Residents Forum, Performance Committee, and various focus groups. It emphasizes the collaborative effort of tenants, leaseholders, and residents in contributing to effective communication, repairs, estate services, and tenancy management. The document also underscores the importance of inclusivity, addressing diverse needs such as disability, minority ethnic representation, and sheltered housing, ensuring a holistic approach to community engagement and service improvement.
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Southend Borough Council RESIDENT INVOLVEMENT FLOWCHART South Essex Homes Board SBC Cabinet Southend Residents Forum Performance Committee Southend Tenants & Residents Federation Reinvestment Panel Equality & Diversity Leadership Group Standards Leadership Group Tenant & Resident Associations Tenant Voice Associations • All Focus Groups: • Communication • Repairs & Gas Servicing • Resident Involvement & Performance • Estate Services • Tenancy Management • Rehousing • Leaseholders • BAME • Sheltered • Disability & Impairment • Income Management • Planned Maintenance Resident Coordinators • Disability & Impairment Focus Group • Sheltered Focus Group • BAME Focus Group Block & Street Voices • Repairs & Gas serving Focus Group • Planned Maintenance Focus Group Tenants & Leaseholders of South Essex Homes
