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Inspiring Improvement: Enhancing Health and Care Services Through Regulation

Learn about how regulation can drive improvements in health and social care services by ensuring safe, effective, and compassionate care. Discover the Mum Test's criteria and the future of regulation for service users, care providers, and authorities. Join the consultation on the new regulatory approach to put people’s needs at the forefront. Your feedback matters in shaping the future of healthcare quality and safety. Get involved through online forms, social media, and upcoming events. Together, we can make a difference in achieving high-quality care for all. Visit www.cqc.org.uk for more information.

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Inspiring Improvement: Enhancing Health and Care Services Through Regulation

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  1. Using regulation to inspire improvement Andrea Sutcliffe 15 May 2014 National Leading Health and Wellbeing Programme 1

  2. Our purpose and role Our purpose We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve Our role We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care 2

  3. The Mum Test Is it responsive to people’s needs? • Is it good enough for my Mum? Is it effective? Is it safe? Is it well-led? Is it caring?

  4. Future of regulation • For people using services:

  5. Future of regulation • For organisations providing care:

  6. Future of regulation • For local authorities and commissioners:

  7. Making the Mum test real Communication 7

  8. Why does this matter? People are at the heart of it 8

  9. Consultation on our new approach • Consultation: 9 April to 4 June 2014 • Get involved: • Web form on CQC website • Twitter @CareQualityComm • CQCchanges.tellus@cqc.org.uk • Provider and public events – 21 events from 25 April to 4 June • https://registration.livegroup.co.uk/cqcconsultsprovider2014/

  10. Thank you www.cqc.org.uk Andrea Sutcliffe Chief Inspector of Adult Social Care @CrouchEndTiger7 10

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