1. Performance measures

2. Trait scales • Job-related characteristics • Commitment. • Creativity • Initiative • Dependable • Ability to adapt • Leadership • judgment

3. Advantages Easy to construct Can apply to a wide variety of jobs Drawbacks Vague, - doesn’t provide specific direction raters may disagree on definition, manifestation of trait Trait scales

4. Behaviorally based measures • Based on systematic job analysis • Describe specific job behaviors--what employees do--that leads to effective job performance • Distributes overtime equally, taking seniority into account • Explains job requirements clearly and completely

5. Advantages Job specific Account for job complexity Minimize factors not under employee’s control Can be used for training, counseling Drawbacks Longer to construct Behavioral measures

6. Examples: Team Performance measures • Quality of work: contributed work of superior quality • Quantity of work: contributed fair share of work • Preparation: came to each session prepared, ready to contribute • Cooperation: got along with team members, encouraged others • Influence