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70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  1. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration Chapter Four Configuring Outlook and Outlook Web Access

  2. Objectives • Understand the different client access methods supported by Exchange servers • Configure Microsoft Outlook 2003 to connect to an Exchange server • Connect to an Exchange server using an Internet e-mail client such as Outlook Express • Use Outlook Web Access to connect to an Exchange server from a Web browser • Secure connections to Outlook Web Access 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  3. Configuring Outlook and Outlook Web Access • Outlook client allows users to gain access to their mailbox • Alternatives include: • Outlook Web Access • Outlook Mobile Access • Internet e-mail clients 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  4. Exchange Client Access • Exchange Server 2003 allows client connections via several methods: • Microsoft Outlook • Web browsers, using Outlook Web Access • Outlook Mobile Access • Internet e-mail clients, such as Outlook Express or Eudora 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  5. Microsoft Outlook • Primary client software package used to connect to and interact with an Exchange server • Benefits of using Outlook 2003: • Access using the RPC over HTTP protocol • Easier synchronization • .pst file format includes support for a larger storage capacity and Unicode data • Authentication using Kerberos • Support for Cached Exchange Mode 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  6. Microsoft Outlook Web Access • Key features: • Compression support • Forms-based authentication • Support for Secure MIME • Available in two different versions: • Basic version is supported on most operating systems and browsers • Premium version provides access to new and advanced Web access features 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  7. Outlook Mobile Access • Provides support for client connections from mobile devices: • Cell phones • Pocket PC devices 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  8. Third-party Software • Used to access Exchange mailbox to send or receive messages via an Internet connection 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  9. Microsoft Outlook 2003 • Provides complete interoperability with all Exchange messaging and collaboration features 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  10. Installing Microsoft Outlook 2003 • Microsoft Outlook 2003 is provided as a component of the Microsoft Office 2003 suite 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  11. Activity 4-1: Installing Microsoft Outlook 2003 • Time Required: 15 minutes • Objective: Install Microsoft Outlook 2003 • Description: Outlook 2003 is installed as part of the Microsoft Office 2003 suite 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  12. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  13. Configuring User Access • Outlook 2003 can be configured to access different server types: • Microsoft Exchange Server • POP3 mail servers • IMAP4 mail servers • HTTP mail servers (such as Hotmail) • Third-party mail servers (such as Novell GroupWise) 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  14. Activity 4-2: Configuring User Access to an Exchange Server Using Microsoft Outlook • Time Required: 15 minutes • Objective: Configure user access to an Exchange server from Outlook 2003 • Description: After Outlook 2003 is installed, configure user account settings to allow user to access his mailbox and related Exchange features 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  17. Using Internet E-mail Clients • Before users can connect, the appropriate Exchange virtual server associated with POP3 or IMAP4 must be enabled 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  18. Activity 4-3: Connecting to Microsoft Exchange Server UsingIMAP4 • Time Required: 15 minutes • Objective: Configure Outlook Express to connect to an Exchange server using IMAP4 • Description: Internet e-mail client software packages that support POP3 and IMAP4 mail access can be configured to connect to an Exchange Server system after the virtual server is enabled and the client is configured 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  20. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  21. Exploring Outlook Web Access • Outlook Web Access provides access to Exchange Server from remote locations 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  22. Activity 4-4: Exploring Outlook Web Access • Time Required: 15 minutes • Objective: Explore the premium version of Outlook Web Access • Description:To allow remote users to access their mailbox and related Exchange features, Outlook Web Access provides access from a Web browser 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  26. Redirecting Client Requests • To make it easier for users to connect to the Exchange server running Outlook Web Access, it often helps to simplify the uniform resource locator (URL) used to connect to the server 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  27. Activity 4-5: Configuring Simplified User Access to Outlook WebAccess • Time Required: 15 minutes • Objective: Configure a simplified URL for Outlook Web Access • Description: To simplify access to Outlook Web Access, configure IIS redirection settings such that users do not need to input an entire URL 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  29. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  30. Securing Outlook and Outlook Web Access • User connections to Outlook Web Access are authenticated, but all communications between the Web browser and the Exchange server are unsecured (default) • Secure the session between the browser and the Exchange server using Secure Sockets Layer (SSL) communication 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  31. Securing Outlook and Outlook Web Access (continued) • To implement SSL, the Default Web Site where Outlook Web Access is running must be configured with a Web server certificate • To implement SSL, you first must obtain the required Web server certificate from a certificate authority (CA) • A CA is an organization entrusted with validating or “vouching for” the identity of an organization 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  32. Installing Certificate Services • To issue certificates, Certificate Service first must be installed and configured 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  33. Activity 4-6: Installing Certificate Services • Time Required: 15 minutes • Objective: Install Windows Server 2003 Certificate Services • Description: To issue your own Web server certificate, Certificate Services first must be installed 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  35. Obtaining and Installing a Server Certificate • After Certificate Services is installed, create certificate requests and implement policies to control how certificates are issued 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  36. Activity 4-7: Installing a Server Certificate to Require SSLCommunications • Time Required: 15 minutes • Objective: Install a Web server certificate and configure Outlook Web Access to require SSL communications • Description: To allow secure SSL-based connections to OWA, a Web server certificate must be installed, and the Default Web Site must be configured 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  40. Testing a Secure Connection • Be certain that secure connections to Outlook Web Access are functioning correctly by testing the connection 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  41. Activity 4-8: Testing an SSL-Secured Outlook Web AccessConnection • Time Required: 15 minutes • Objective: Test an SSL connection • Description: After a Web server certificate is installed and SSL settings are configured, test that the server will allow SSL-based connections 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  43. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  44. Forms-based Authentication and Outlook Web AccessCompression • When enabled, users are prompted with a logon screen • Users supply domain, user name, and password credentials • Stored in a cookie that is deleted when the user closes the Web browser • Server running Outlook Web Access must be configured to require SSL client connections 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  45. Forms-based Authentication and Outlook Web AccessCompression (continued) • Three levels of compression are supported for Outlook Web Access: • None – nothing is compressed • Low – static pages are compressed • High – both static and dynamic pages are compressed 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

  46. Activity 4-9: Enabling Forms-based Authentication andCompression for Outlook Web Access • Time Required: 15 minutes • Objective: Enable forms-based authentication and compression for Outlook Web Access • Description: After SSL is enabled for the Default Web Site, it is possible to enable both forms-based authentication and compressions settings for Outlook Web Access 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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  50. RPC over HTTP • Remote users running Outlook 2003 can securely connect to an Exchange Server 2003 system with RPC (Remote Procedures Calls) over HTTP • In the past, companies had to relied on VPN connections for security 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration