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Transforming Skills for Success in the Hospitality Sector

The Employment 1st program, developed by JCP at the request of employers, addresses the inconsistency in pre-employment training within the hospitality sector. Aimed at job seekers and returners, the program focuses on essential employability skills and the motivation needed for career progression. The flexible 60-hour modular program, which includes training on food safety, health and safety, and customer service principles, supports learners through UKSP to enhance their confidence and skills, leading to nationally recognized qualifications and job opportunities.

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Transforming Skills for Success in the Hospitality Sector

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  1. Working totransform skills in…

  2. Your Name Gerry Brown Head of Pre-employment

  3. Why Employment 1st • Requested to develop by JCP • Employers Confused no national standards • Inconsistency in pre employment training • Broaden the appeal of the sector • Increase/improve entry routes into the sector • Aimed at jobseekers returners and people interested in working in the HLTT sector • Tackles the most critical employability skills outlined by employers

  4. Why Employment 1St • Engage local learners and promote the employment opportunities • Aimed at jobseekers – working with JCP • Using key employability skills for maximum appeal • Working with partners to engage learners

  5. Why Employment 1st . • The programme is designed to help support career progression • National entry standard into industry which our industry has asked for • The programme’s content has been designed to be motivational • Raise an individual’s confidence levels • Whilst equipping them with relevant sector skills

  6. For Hospitality The Industries • Hospitality services • Hotels • Contract food service providers • Membership clubs • Pubs, bars and nightclubs • Restaurants • Coffee Shops • Events

  7. Available to: Occupational areas: Chef, Crew Member ,Kitchen Porter, Barista Coffee Shop Assistant ,Housekeeping, Bar Staff, Waiting staff , Travel Agent , Reception (Customer Service) Catering Supervisors, Leisure & Theme Park Attendant, Conference Assistant, Hotel Porter

  8. What is it ? • 60 hours modularised with and additional 60 hours of materials if learners need extra help • Can be delivered over a number of weeks • Content includes legal training requirements • Such as Food Safety and Health and Safety, and Level 2 Principles of Customer Service…… • The modular approach means that the programme can be delivered flexibly • Which can help those out of work or on benefits

  9. Supported by: • Learners are supported by UKSP • Which will help them map their career development • Understand the opportunity • Signpost them to the Good Employers in our sector via UKSP – Marketplace • Delegates who complete all modules will receive a completion certificate from People1st • With learning recognised on their UKSP

  10. A Qualification of its own Leading to the Level 1 Award in Introduction to Employment in the Hospitality Industry n.b. has been submitted to Ofqual we are expecting reference number during August 2010 C&G and BIIAB more to follow

  11. Support UKSP.co.uk • Marketplace It is a tool that allows employers to match up suitable candidates to vacancies • UKSP contains information on all job roles in the sector • CV writing support • CV – up-loader • Application Letter pro forma • Interview techniques • Industry guide • Progression routes • Navigate/map career • Job Descriptions • A qualifications guide

  12. UKSP Career Map

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