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This document provides an overview of the target metric for measuring waiting times in mental health services, with a focus on psychological therapies for mental disorders across various settings. It outlines the scope, implementation progress, and future work necessary to improve waiting time systems. Key aspects include monthly reporting, training materials, and stakeholder engagement. Resources for staff and updates on service improvements are highlighted, ensuring a comprehensive approach to enhancing mental health care delivery.
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Measuring Waiting Times – Understanding our destination and key milestones along the wayFiona BlackMental Health Programme Manager, ISD
Scope The target applies: • to the delivery of psychological therapies for mental illness or disorder; • where the therapy is delivered to individuals or groups on a face-to-face basis (inc. telephone and video link); • to all ages (inc. CAMHS services); • in inpatient as well as community settings; • in physical health settings where there is associated mental illness such as depression or anxiety e.g. chronic pain and cancer; • for substance misuse and for learning disabilities where there is associated mental illness or disorder;
Supporting the collection of national comparable information • Standard monthly reporting template • Application of ‘new ways’ waiting times guidance to mental health/ PT HEAT • Data standards for recording psychological therapies in line with ‘Matrix’ recommendations • NHS HIS integrated care pathway standard for assessment for suitability (ICP 15)
DRAFT - FURTHER UPDATES REQUIRED [1] e.g. CBT for complex cases such as personality disorder
Implementation Progress • TIME • Local governance structures and arrangements • Monthly submissions to ISD • Monitored through the existing 6-monthly review visits • PT Implementation and Monitoring Group meetings • Stakeholder Reference Group meetings
Future Work – by end year 1 • Training/ materials to support waiting times capture • Discussions re. national sharing of information • Overlaps with CAMHS and drug/alcohol HEAT targets • Implications of transfer of prison healthcare to NHS • Pilot the capture of workforce data • Scope the capture and use routine clinical outcomes • TIME
Resources and Support • Frequently Asked Questions • http://www.isdscotland.org/Health-Topics/Mental-Health/Psychological-Therapies-FAQ.asp • Service Improvement Tools • http://www.evidenceintopractice.scot.nhs.uk/continuous-improvement-in-healthcare/mental-health-collaborative.aspx • Training and Education (NHS NES) • www.nes.scot.nhs.uk/disciplines/psychology/psychological-interventions • Definitional Guidance and Measurement (ISD) • http://www.isdscotland.org/Health-Topics/Waiting-Times/Hospital-Waiting-Times/Rules-and-Guidance/ • Regular eNewsletters (2-3 monthly) • Email NSS.ISDPsychTherapies@nhs.net to subscribe
Table Activity • TIME Discuss the FAQs with the colleagues at your table: • Are there any you feel require further clarity? • Are there any answers which you disagree with? • Is there anything you feel has not been addressed yet? • Agree anything outstanding you would like to ask the panel during the Q+A session
