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Why Talk to Your Employees About Getting Smarter about Health Care?

Why Talk to Your Employees About Getting Smarter about Health Care?. (c) 2013 Memphis Business Group on Health. Why Communicate About Getting Smarter about Health Care?. Most consumers believe that more care is better care They believe that new care is the better care

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Why Talk to Your Employees About Getting Smarter about Health Care?

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  1. Why Talk to Your Employees About Getting Smarter about Health Care? (c) 2013 Memphis Business Group on Health

  2. Why Communicate About Getting Smarter about Health Care? • Most consumers believe that more care is better care • They believe that new care is the better care • They don’t readily accept evidence to the contrary on either of these misconceptions • The general public has low-levels of health literacy • Consumers may find it difficult to move into a more active and accountable role in making decision regarding their health care and their providers (c) 2013 Memphis Business Group on Health

  3. Why Communicate About Getting Smarter about Health Care? • Decision aids which provide information about options and outcomes increase confidence and decision making • Move involved consumer have: • Greater adherence to treatment • Increased rates of screening • Increased patient satisfaction • Better health outcomes • Lower healthcare costs Source:EvidenceThat Consumers Are Skeptical About Evidence-Based Health Care., Health Affairs, July 2010 (c) 2013 Memphis Business Group on Health

  4. Why Communicate About Getting Smarter about Health Care? Read full report on communication challenges (c) 2013 Memphis Business Group on Health

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