SlideServe
Télécharger Obtenir Pro
Menu
Accueil Pro
Préférences
ApparenceLight Aide et commentaires
© SlideServe · v2026

Insights from the 2013 Member Survey: Feedback and Engagement Analysis

lobo avatar
lobo
5 diapositives · 199 Views · Jul 22, 2014

In March 2013, our web-based Member Survey, conducted via Survey Monkey, garnered 33 responses, representing 37.5% of our membership. The results indicated a generally positive perception of our efforts, but highlighted areas for improvement, particularly in communication and member involvement. Key themes emerged regarding expectations for financial returns and the need for more consistent feedback. Members expressed a desire for enhanced information-sharing through platforms like newsletters and social media. This feedback will guide our strategies to boost engagement and transparency.

#insights from the 2013 member survey: feedback and engagement analysis #insights from the 2013 member survey: feedback and engagement analysis ppt #powerpoint #presentation
Insights from the 2013 Member Survey: Feedback and Engagement Analysis - slide 1
01 / 5Insights from the 2013 Member Survey: Feedback and Engagement Analysis
1 / 17

Télécharger la présentation

Insights from the 2013 Member Survey: Feedback and Engagement Analysis
Une image / un lien ci-dessous est fourni (tel quel) pour télécharger la présentation

Politique de téléchargement : le contenu du site vous est fourni TEL QUEL pour votre information et votre usage personnel ; il ne peut être vendu, concédé sous licence ni partagé sur d’autres sites sans l’accord de son auteur.Le contenu vous est fourni TEL QUEL, pour votre information et votre usage personnel uniquement. Téléchargez la présentation en cliquant sur ce lien. Lors du téléchargement, si vous ne parvenez pas à télécharger une présentation, l’éditeur a peut-être supprimé le fichier de son serveur.Pendant le téléchargement, si vous ne parvenez pas à obtenir une présentation, le fichier a peut-être été supprimé par l’éditeur.

F I N

Plus de contenu associé

Transcription de la présentation

  1. MEMBER SURVEY 2013 • Wanted to find out how members think we are doing • Survey Monkey web-based questionnaire launched March 2013 • 33 responses (37.5% of members) • Overall messages: • generally +ve • some areas for improvement eg communications • need more members to get involved

  2. MEMBER SURVEY What was your original reason for investing in CEW shares?

  3. MEMBER SURVEY Overall, how satisfied are you that your investment in CEW has met your expectations? Member comments: “Unsure about performance because there has been very little feedback.” “It was done on time despite of the difficulty encountered.” “I think you have done a brilliant job so far. Thinking about it though I have no idea whether or when there may be any financial return.” “I wasn't expecting any return for a few years, and I was pleased to qualify for EIS.” “I am not quite sure how the investment is doing - perhaps I have not read the emails.”

  4. MEMBER SURVEY Overall, how satisfied are you with the level of information you receive from CEW? Member comments: “Provide feedback on future ideas & plans: publish the notes from the Strategy Workshop on 29 Jul 2012. Provide feedback on financial performance” “Could have a Twitter account - that would allow interesting info (eg kWh generated etc) to be re-tweeted out to wider audiences and thus may help with future investment rounds.” “A regular e-newsletter containing information on how well the existing schemes are performing, money being earned and future schemes that are being considered. It is important to promote success. I would like to know that my support is making a difference.” “I do see emails from you and read some (eg elections of new directors, claiming tax relief etc) but I don’t feel like I get much news…. I find Facebook useful for being kept up to date on things like this, i.e. more for news and photos etc. Its also good advertising to other people who might be interested as they see it on your page.”

  5. MEMBER SURVEY What is your ability/willingness to get more involved in CEW’s activities?