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Microsoft Exchange POC

Microsoft Exchange POC. Evaluation Results and Recommendations. Background.

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Microsoft Exchange POC

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  1. Microsoft Exchange POC • Evaluation Results and Recommendations

  2. Background • In June 2008, Information Technology (IT) presented a comparison of email solutions to the Strategic Technology Executive Committee and requested approval to move forward with a Proof of Concept (POC) for migrating faculty, staff, and students from GroupWise to Exchange. • IT charged a technical team to: • Create a test environment for 200 users • Evaluate the full integration of Exchange Labs for students and • Exchange on Premise for faculty and staff. • The POC was to include an evaluation of basic, advanced, and • specialty features, i.e., Windows Messenger, mobile accessibility, • unified messaging, encryption, etc. • The test environment was established with grants for hardware from IBM and Dell. Dell also provided services to assist with the setup of the test environment.

  3. Exchange Test Environment

  4. Evaluation Results • Students • Of the 100 students who were invited to test Exchange Labs, • 66 completed the testing of the basic e-mail features with satisfaction ratings ranging from 65.1 to 93.9% • 64 completed the testing of the advanced features with satisfaction ratings ranging from 54 to 81.3% • Faculty/Staff • Of the 156 faculty and staff who were invited to test Exchange on Premise, • 40 completed the testing of the basic e-mail features with satisfaction ratings ranging from 84.2 to 94.8% • 32 completed the testing of the advanced features with satisfaction ratings ranging from 75.9 to 93.5% • Very few faculty and staff tested the specialty features, but those that did were mostly satisfied

  5. Exchange POC Issues 1) Integration issues with Exchange Labs and Exchange On-Premise 2) Provisioning, Account Management, & Authentication 3) 3rd Party Address Book Integration (ULH, UPA, etc) 4) Password Restrictions 5) Client issue 6) Message Waiting Indicator delays on phones 7) No encryption between Exchange On-Premise and Exchange Labs

  6. Recommendations • Migrate students (except HSC) to Exchange Labs after the following conditions are met: • Successful testing of new release of Exchange Labs • Successful testing and implementation of Microsoft’s ILM v2 • Migrate Faculty, Staff and HSC students to Exchange on Premise after the following condition is met: • Implementation of Active Directory for entire university • Retain currently hosted FrontBridge solution for spam-filtering • Encourage ULH and UPA to move to Exchange on Premise to ensure full integration of 3rd party address books, calendars, etc.

  7. Timeline Infrastructure Setup Training and Deployment

  8. Questions?

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