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10 th Annual PayChoice Users Conference

10 th Annual PayChoice Users Conference. Disaster Recovery Presented by: Mark Clason. Disaster Recovery. It’s not “IF” it will happen, but “WHEN” Trust me it will!!. No…you’re not here to hear my opinion about how to fix California.”. Disaster Recovery.

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10 th Annual PayChoice Users Conference

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  1. 10th Annual PayChoice Users Conference Disaster Recovery Presented by: Mark Clason

  2. Disaster Recovery It’s not “IF” it will happen, but “WHEN” Trust me it will!! No…you’re not here to hear my opinion about how to fix California.”

  3. Disaster Recovery • Scare the “bejesus” out of you with statistics and stories!! • Discuss Backing Up. • Round Table on Disaster Recovery.

  4. Disaster Recovery • Over the course of the last 2-3 years I have come to realize that at least 5 in 10 PayChoice Service Bureaus owners\ managers\chiefs do not know at least one of the following: • Is somebody specifically responsible to make sure the backup happens, and does that somebody know how to restore files? • When was the last test of a backup tape performed? • What “plan” exists for disaster recovery? • What are your answers to these questions? Do you sleep good at night when you think about these things?

  5. Disaster Recovery • ...my story

  6. Disaster Recovery • …flooded

  7. Disaster Recovery • …sabotaged

  8. Disaster Recovery • Choose a Method(s): • In-house (tape, pc, portable disk) • Service (Capital Backup) • Validate that Method: • Assign it to someone as a specific responsibility • Test it • Follow-up – make sure it happens – surprise restore • Terminate

  9. Disaster Recovery • Processing Center still usable: • Server down • Other critical component down • Processing Center cannot be used: • Fire, flood, power

  10. Disaster Recovery • You need a PLAN!!

  11. Disaster Recovery • What constitutes a plan? • A plan is always evolving? • Has it been tested?

  12. Disaster Recovery • Backup Hardware - Duplicate tape hardware. Required to restore and to backup at buddy site. Backup service such as Capital Backup makes it easy. • File Server • Workstations • Printers • Phones - Number switchover, Cell phones, Modem lines, BBS’s, Internet • Broadband Access – Email, Internet, FTP • Check stock • Paper • Envelopes • Delivery Envelopes • Postage • Delivery\Courier Service • Check\W2 Stuffing capacity • Work Space • Client lists on paper - Names, addresses, phone numbers, email addresses, fax numbers, delivery addresses, etc, p/r schedule • Blank timesheets – May have to take p/r’s on time sheets, and key later • Connection Clients – How will they get to new site? • PayChoice ONLINE – How will they get to new site? • PCServer setup - Need to have settings available (print screens), email addresses for ViewChoice, FTP settings for Connection and PCOnline. • Staff Transportation to new worksite • May have to consider working later • Is your payroll software provider prepared to assist? What is their experience in this area? • Is your network or IS provider prepared to assist? What is their experience in this area? • Is your staff prepared? Have they been exposed to the recovery process? • Have you gone thru the process, mental or otherwise, and documented the “your” steps toward recovery. You are the leader. You can’t lead unless you know the process. • ADP’s phone number for acquisitions in case the previous 25 items aren’t taken care of!! • Some of the items that need to be included in your plan:

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