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Strategic Insights from Stakeholder Meetings: Fall 2011 Reflections

In Fall 2011, Hillsborough Community College conducted eight stakeholder meetings across six locations to gather perspectives from employees and community members. Participants engaged in discussions to assess the college's current mission and advise on future vision and values. Key themes included the pride in student transformation, strengths in accessible education and program diversity, and areas for improvement such as aligning workforce offerings to industry needs. The outcomes inform the college's strategic direction and community role over the next decade.

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Strategic Insights from Stakeholder Meetings: Fall 2011 Reflections

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  1. A Strategic Refresh Perspectives gathered from eight stakeholder meetings, Fall 2011

  2. Meetings • 8 meetings at 6 locations • 2 at All College Day with employees (3 questions plus values exercise) • 6 at campuses/district with community members (3 questions) • 98 participants

  3. Results • Current assessment (mission) • Advisement for future (vision) • Values (values)

  4. Results • Current assessment (mission) • Advisement for future (vision) • Values (values)

  5. All College Day • What makes you most proud to work at HCC?

  6. Proud * Top Tier • Student transformation • Quality of academics/education Tertiary Tier • Quality of colleagues

  7. Community Perspective How do you view the college now? • Name the most significant strength that comes to mind and the area where we can do better?

  8. Strengths • Accessible education (affordable, geographic dispersal, course schedule, vertical entry points) • Diversity & breadth of program offerings • Articulation • Responsiveness to workforce/economic/community need • Racial/ethnic/cultural diversity

  9. Areas to Do Better * Top Tier • Tighten alignment of workforce offerings to business & industry need • Enhance marketing Tertiary Tier • Expand instructional delivery • Improve resources/facilities • Improve advising/financial aid

  10. All College Day • What are the most significant educational needs HCC should fulfill in the community? (see email from Prof. Shnurr)

  11. Educational Needs • Workforce education • Articulation/access • Student development • College preparatory

  12. Results • Current assessment (mission) • Advisement for future (vision) • Values (values)

  13. Community Perspective Moving forward, what should be the purpose of the college in the community? • As informed by the responses to question #1, what should be the chief focus of the College on a 10 year horizon?

  14. Future Focus * • Economic catalyst of Tampa Bay with tightly aligned program matrix

  15. Future Focus (All College Day) • Relevancy to changing needs of the community • Student service & development

  16. Community Perspectives • What one piece of BIG ADVISE would you most want to share with President Atwater on the future direction of Hillsborough Community College?

  17. Big Advise * Top Tier • Align program offerings to workforce/community needs Tertiary Tiers • Students first • Enhance marketing • Community Service • Baccalaureate degree

  18. Results • Current assessment (mission) • Advisement for future (vision) • Values (values)

  19. Values: Most important • Academic quality and integrity • Educational student support services

  20. Values: don’t belong/redundant • Creative delivery of instructional programs • (often mentioned is collapsing this value with Academic quality & integrity)

  21. Values: Not represented • Professional development • Sustainability • Student success • Customer service

  22. A Strategic Refresh Perspectives gathered from eight stakeholder meetings, Fall 2011

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