150 likes | 226 Vues
This guide explores the various aspects of promotion in the arts industry, covering key promotional objectives, tools, functions, and strategies. It delves into the importance of communication, message creation, and audience targeting, offering insights into personal selling, sales promotions, and defense mechanisms. The guide also covers the AIDA formula, purchasing process stages, and the essential components of a successful communications plan, including setting objectives, budgeting, and strategy creation.
E N D
MQM 328E & The Arts The Promotion Variable Ch. 8
Promotion • First and foremost it is a communications tool an image transmitting the corporate message and image • Advertising is just one of the tools of promotion
Key Promotional Objectives • 1. Information • 2. Persuasion • 3. Education
Promotional Tools • Advertising • Personal Selling • Public Relations • Sales Promoting
8 Steps to Personal Selling • Prospecting (Qualifying) • Preparation • Approach • Diagnosis • Presentation • Dealing with objections • Closing • Follow up
Sales Promotions • Sales aids • Motivational Items or programs • Spin-off products
Functions of Promotion • Communicate the message • Produce a change in the consumer
Communicating a Message • Sender • Encoding • Message • Decoding • Receiver • Field of experience • Point of reference • Feedback
The AIDA Formula • Attract Attention • Create Interest • Generate Desire • Provoke Action
Defense Mechanisms • Selective perception • Selective comprehension • Selective retention
The Purchasing Process • Ignorance • Knowledge • Understanding • Conviction • Decision • Action
The Communications Plan • Who? • The image a company projects, is it the desired one? • What? • What message to send? • To Whom? • Segment market
The Communications Plan • How? • Optimal way to reach? • When? • Timing is everything! • What Results? • Measurable objectives!
Stages of a Communications Plan • Setting the communications objectives • Drawing up a promotional Budget • Create the promotional strategy