EIR Accessibility Training: Agency Reporting Jeff Kline, Statewide Accessibility Coordinator Texas Department of Information Resources December 6th, 2011
Why is EIR Accessibility Reporting Important? • Keeps accessibility squarely on the radar of the agency executives • Shows agency progress being made (hopefully!) • Identifies agency problems / issues requiring more focus or executive support • Confirms that current focus areas match executive priority expectations • Motivates stakeholders to maintain momentum
EIR Accessibility Reporting Approaches • Executive meetings / presentations (preferred) • Ensures that the information is being conveyed • Gives the EIRAC opportunity to interact with executive(s) • Questions can be directly responded to • May result in to do’s received 1st hand • Helps maintain a high profile for EIR accessibility • Slide deck becomes a progress record • Written reports • Keeps progress documented • Does not allow for interaction • May or may not or be read • Better suited for a single topic
EIR Accessibility Reporting: Audience and Frequency • Invitees • CIO • IRM • Executive invitees • Your manager and his/her invitees • Other stakeholders as appropriate • Find the appropriate reporting interval • Interval should make sense relative to seeing work progress • Monthly, quarterly, etc.
EIR Accessibility Reporting: What to Include • Results against defined accessibility goals /objectives established by the agency • Data – web errors corrected, exceptions filed, # of applications tested, # of people trained, web scanning results, etc. • Accomplishments since the last meeting • Status of any key projects • Team activities (if there are teams) • Specific topics of interest that they should be aware of • Internal / external information that you feel execs should be aware of (IRDR, rule changes, or other items of interest) • Challenges / issues where their support may be needed Next steps – a look ahead at upcoming or completing activities
EIR Accessibility Reporting: Tips High-level audiences require high-level reports • Be concise and impactful • Don’t go into a lot of detail unless asked • Sync some aspects of the report to projects / programs you know the audience is interested in…when possible • Major programs, special projects, etc. • Be factual • Report accurate information and avoid embellishment • Stay calm and collected • Some accessibility issues can be highly charged • Take all input constructively • Avoid conflict at all costs!
Summary • EIR Accessibility is an important element of an agency accessibility program • Face to face is the preferred method of communication • Work with the appropriate executive(s) and your manager to determine the appropriate audience • Report meaningful, timely metrics and information • Ensure your report content and presentation style are geared to your high level audience